Transport Operations Support – Admin & Customer Service

Warwickshire County Council; Warwick; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Generous pension

Agile working

Annual leave plus bank holidays

Job summary

Warwickshire County Council is seeking a Transport Operations Support Officer to join the Transport Delivery team. You will respond to queries by phone or email and follow up on cases relating to Home to School Transport for parents, schools, and operators.

The role includes providing admin support for operator training, DBS checks, and contractor compliance. We value experience in administrative or customer service roles and are committed to supporting Warwickshire’s vulnerable young people and

Qualifications

• Administrative or customer service experience required.
• Experience handling queries via phone or email is desirable.
• DBS/checks and contractor compliance/support duties mentioned.

Responsibilities

• Provide information in response to queries by phone or email.
• Follow up on issues related to Home to School Transport.
• Provide administrative support for operator training and DBS checks.
• Assist with contractor compliance and performance tasks.

Skills

Administrative experience

Customer service

Tools

DBS check

Job description

Warwickshire County Council is seeking a Transport Operations Support Officer to join the Transport Delivery team. You will respond to queries by phone or email and follow up on cases relating to Home to School Transport for parents, schools, and operators.

The role includes providing admin support for operator training, DBS checks, and contractor compliance. We value experience in administrative or customer service roles and are committed to supporting Warwickshire’s vulnerable young people and