Parts Telesales Advisor – Inbound Calls & Email Support

Machine Mart; Nottingham; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff Discounts

Company pension scheme

Life Cover

Retail Trust access (well-being helpl

Discounts on high street & online},{

Descripción de la vacante

Machine Mart, the UK’s leading specialist retailer of workshop power tools and equipment, is seeking a customer-focused team member to handle enquiries by phone and email. You’ll be part of a busy retail environment with strong emphasis on safety, administration, and teamwork, contributing to ongoing customer satisfaction.

Based at our Nottingham area stores, you’ll benefit from staff discounts, a company pension, life cover, access to wellbeing and discounts programs, role-specific training,

Responsabilidades

• Handle incoming customer enquiries via telephone and emails
• Answer calls quickly and provide a first-class service
• Process emails promptly and accurately
• Communicate effectively with colleagues and keep administration up to date
• Promote and maintain safe working practices
• Carry out reasonable duties as required
• Refer to Aftersales Manager and comply with H&S regulations

Descripción del empleo

Machine Mart, the UK’s leading specialist retailer of workshop power tools and equipment, is seeking a customer-focused team member to handle enquiries by phone and email. You’ll be part of a busy retail environment with strong emphasis on safety, administration, and teamwork, contributing to ongoing customer satisfaction.

Based at our Nottingham area stores, you’ll benefit from staff discounts, a company pension, life cover, access to wellbeing and discounts programs, role-specific training,