Parts Advisor Telesales — Grow in Auto with Great Benefits

Perrys Motor Sales Ltd; Nottingham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Pension

Life assurance

30 days holiday

Discounts on cars and services

Wellbeing support

People First Recognition

Job summary

Perrys Motor Sales Ltd is seeking a Parts Advisor Telesales to handle inbound calls from trade and retail customers, identify parts requirements and use the DMS and Electronic Parts Catalogue to offer related parts and promotions.

You will also manage email enquiries and internal communications between sites, while aiming to grow sales from new and existing customers in a fast-paced automotive retail environment.

Qualifications

• Experience in retail, administration or reception with a good telephone manner.
• Excellent customer service skills.
• Knowledge and experience of car parts is preferable and helpful.
• Excellent telephone and face-to-face communication skills.
• Good organisational and administrative skills.
• Aim to grow sales with new and existing customers.

Responsibilities

• Answer inbound calls from trade and retail customers.
• Identify customer parts requirements and suggest related parts.
• Use the DMS and Electronic Parts Catalogue to identify parts and offers.
• Handle email enquiries and internal calls from sites and other departments.
• Contribute to sales growth with both new and existing customers.

Skills

Customer service

Telephone communication

Face-to-face communication

Car parts knowledge

Organisational skills

Sales driven

Job description

Perrys Motor Sales Ltd is seeking a Parts Advisor Telesales to handle inbound calls from trade and retail customers, identify parts requirements and use the DMS and Electronic Parts Catalogue to offer related parts and promotions.

You will also manage email enquiries and internal communications between sites, while aiming to grow sales from new and existing customers in a fast-paced automotive retail environment.