Parts Service & Fleet Coordinator

Workchain; Stowmarket; On-site; GBP 17,000 - 24,000; Full time

Job summary

Workchain is seeking a organised Parts Service Advisor for our busy vehicle parts and service operation in Stowmarket. The role requires strong administrative and IT skills with a focus on accuracy and customer service.

You will handle parts orders, quotes, and liaise with suppliers and customers to ensure smooth service delivery. The ideal candidate will have good office skills, be computer-literate, and able to prioritise tasks in a fast-paced environment.

Qualifications

• Strong office and administration skills.
• Comfortable using computer systems and IT tools.
• Good communication and customer service abilities.

Responsibilities

• Order vehicle parts from suppliers.
• Check parts availability and pricing.
• Process parts returns and credits.
• Prepare quotes for customers.
• Book in work and coordinate jobs.
• Manage fleet requirements.
• Raise purchase orders (POs).
• Monitor and control parts orders.
• Liaise with suppliers, customers and fleet contacts.
• Maintain accurate computer records.
• Provide excellent customer service.
• Perform general office duties.

Skills

Office administration

IT skills

Customer service

Communication

Tools

Computer systems

Job description

Workchain is seeking a organised Parts Service Advisor for our busy vehicle parts and service operation in Stowmarket. The role requires strong administrative and IT skills with a focus on accuracy and customer service.

You will handle parts orders, quotes, and liaise with suppliers and customers to ensure smooth service delivery. The ideal candidate will have good office skills, be computer-literate, and able to prioritise tasks in a fast-paced environment.