Parts Admin

Workchain; Stowmarket; Presencial; GBP 17.000 - 24.000; Jornada completa

Descripción de la vacante

Workchain is seeking a organised Parts Service Advisor for our busy vehicle parts and service operation in Stowmarket. The role requires strong administrative and IT skills with a focus on accuracy and customer service.

You will handle parts orders, quotes, and liaise with suppliers and customers to ensure smooth service delivery. The ideal candidate will have good office skills, be computer-literate, and able to prioritise tasks in a fast-paced environment.

Formación

• Strong office and administration skills.
• Comfortable using computer systems and IT tools.
• Good communication and customer service abilities.

Responsabilidades

• Order vehicle parts from suppliers.
• Check parts availability and pricing.
• Process parts returns and credits.
• Prepare quotes for customers.
• Book in work and coordinate jobs.
• Manage fleet requirements.
• Raise purchase orders (POs).
• Monitor and control parts orders.
• Liaise with suppliers, customers and fleet contacts.
• Maintain accurate computer records.
• Provide excellent customer service.
• Perform general office duties.

Conocimientos

Office administration

IT skills

Customer service

Communication

Herramientas

Computer systems

Descripción del empleo

Parts Service Advisor - Stowmarket

Location: Stowmarket

Hours: Monday - Friday, 9:00am - 5:00pm

Pay: £15.00 per hour

We are looking for an organised and computer-literate Parts Service Advisor to join our busy vehicle parts and service operation based in Stowmarket. The ideal candidate will have good office and customer service skills, be confident using computer systems, and be able to manage multiple tasks efficiently in a busy environment.

Key Responsibilities

• Ordering vehicle parts from suppliers
• Checking parts availability and pricing
• Processing parts returns and credits
• Preparing and providing quotes
• Booking in work and coordinating jobs
• Managing fleet requirements
• Raising purchase orders (POs)
• Monitoring and controlling parts orders
• Liaising with suppliers, customers and fleet contacts
• Maintaining accurate computer records
• Providing excellent customer service
• General office and administrative duties

The Ideal Candidate

• Good office and administration skills
• Computer literate with good IT skills
• Excellent organisational skills and attention to detail
• Good communication and customer service skills
• Able to work efficiently and prioritise tasks
• Confident dealing with suppliers and customers
• Previous experience in vehicle parts, automotive services, fleet operations or a similar role would be advantageous

Location: Stowmarket

Hours: Monday - Friday, 9:00am - 5:00pm

Pay: £15.00 per hour