Parts & Service Coordinator: Stock Control & Quick Quotes

Bergerat Monnoyeur Romania; West of England; On-site; GBP 26,000 - 38,000; Full time

Job summary

Aprolis UK, part of the Monnoyeur Group, is recruiting a Parts and Service Coordinator to maximise parts profit while keeping stock levels lean and ensuring accurate quotations and invoicing for internal and external customers.

You will manage day-to-day parts department processes, handle orders and returns, monitor stock accuracy, and provide proactive, friendly service in a fast-paced forklift services environment.

Qualifications

• Effective & efficient administrative skills.
• Excellent PC/system skills.
• Excellent telephone manner.
• Strong interpersonal/communication and organisational skills.
• Good planning, organisation skills with attention to detail.
• Proactive approach.

Responsibilities

• Day to day management of parts department.
• Carry out day-to-day Parts Department Processes (identification, ordering, receiving, issuing, returns).
• Ensure stock deliveries are received and GRN attached.
• Manage van stocks, replenishment and stock accuracy.
• Conduct daily perpetual and six-month stocktakes.
• Prepare internal and external parts quotations.
• Source Parts Service Warranty where applicable.
• Deal with customer inquiries, orders and problem solving.
• Invoicing and monthly reports.
• Check parts booked on engineers' job sheets.
• System housekeeping (stock inventory accuracy).

Skills

Effective & efficient administrative

Excellent PC/system skills

Excellent telephone manner

Strong interpersonal/communication

Good planning/organisation with detail

Proactive approach

Job description

Aprolis UK, part of the Monnoyeur Group, is recruiting a Parts and Service Coordinator to maximise parts profit while keeping stock levels lean and ensuring accurate quotations and invoicing for internal and external customers.

You will manage day-to-day parts department processes, handle orders and returns, monitor stock accuracy, and provide proactive, friendly service in a fast-paced forklift services environment.