Parts & Service Coordinator: Inventory & Customer Care

Bergerat Monnoyeur Romania; West of England; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

Aprolis UK in Bristol is seeking a Parts and Service Coordinator to maximise parts profit and maintain stock integrity. You will manage day-to-day parts department processes, handle quotations, sourcing, invoicing, and stock checks while delivering excellent service to internal and external customers.

The role requires strong administrative skills, PC/system proficiency, and proactive planning, with attention to detail and a customer-focused approach.

Qualifications

• Effective & efficient administrative skills.
• Excellent PC/system skills.
• Excellent telephone manner.
• Strong interpersonal/communication and organisational skills.
• Good planning, organisation skills with attention to detail.
• Proactive approach.

Responsibilities

• Day to day management of parts department: identification, ordering, receiving, issuing and returns.
• Ensure deliveries into stock are received and GRN attached.
• Manage van stocks, replenishment and stock accuracy.
• Conduct daily perpetual and 6 monthly stocktakes.
• Prepare internal and external parts quotations; sourcing of parts.
• Handle service warranty where applicable.
• Deal with customer inquiries and orders; problem solving (e.g. incorrect parts supplied).
• Invoicing and monthly reports as required.
• Check parts booked on engineers job sheets; system housekeeping for stock accuracy.

Skills

Administrative skills

PC/system skills

Telephone etiquette

Interpersonal/communication

Organisational skills

Proactive approach

Job description

Aprolis UK in Bristol is seeking a Parts and Service Coordinator to maximise parts profit and maintain stock integrity. You will manage day-to-day parts department processes, handle quotations, sourcing, invoicing, and stock checks while delivering excellent service to internal and external customers.

The role requires strong administrative skills, PC/system proficiency, and proactive planning, with attention to detail and a customer-focused approach.