Parts Procurement Specialist

Otis; East Midlands; On-site; GBP 21,000 - 27,000; Full time

Job summary

Otis in Leicester is seeking a Parts Procurement Administrator to join the Parts team. You will source, order and manage parts to support maintenance and call-backs, liaising with engineers and suppliers to ensure timely delivery.

Day-to-day duties include raising purchase orders, tracking orders, resolving discrepancies, and maintaining procurement records in ERP/CRM systems. The role requires strong admin skills, attention to detail, and effective communication.

Qualifications

• Previous experience in parts ordering, procurement, or supply chain roles.
• Strong administrative and organizational skills.
• Ability to manage multiple orders and priorities.
• Good written and verbal communication.
• Proficiency with procurement systems, CRM software, and MS Office.

Responsibilities

• Process parts and materials orders in line with operational requirements and procurement policies.
• Source parts from approved suppliers, ensuring best value, quality, and delivery times.
• Raise purchase orders and track orders through to delivery.
• Liaise with suppliers regarding pricing, availability, lead times, and delivery issues.
• Resolve order discrepancies, shortages, damaged goods, or invoicing queries.
• Maintain procurement records within ERP / ordering systems.
• Support cost-saving initiatives and supplier performance reviews.
• Ensure compliance with company policies, health & safety standards, and procurement regulations.

Skills

Procurement / supply chain

Administrative skills

Multi-tasking

Communication

ERP systems

CRM software

Microsoft Excel

Outlook

Tools

ERP systems

CRM software

Microsoft Excel

Outlook

Job description

Otis in Leicester is seeking a Parts Procurement Administrator to join the Parts team. You will source, order and manage parts to support maintenance and call-backs, liaising with engineers and suppliers to ensure timely delivery.

Day-to-day duties include raising purchase orders, tracking orders, resolving discrepancies, and maintaining procurement records in ERP/CRM systems. The role requires strong admin skills, attention to detail, and effective communication.