Parts Administrator

Otis Elevator Company; Leicester Forest East; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Training opportunities

Career progression

Job summary

Otis in Leicester is seeking a Parts Procurement Administrator to join the Parts team. You will source, order and manage parts to support field engineers and maintenance, ensuring timely availability and cost control.

You will raise POs and liaise with suppliers on pricing, lead times and delivery, while maintaining accurate procurement records. The role emphasises strong organisational skills, attention to detail, and the ability to manage multiple orders in a fast-paced, global company

Qualifications

• Experience in parts ordering, procurement or supply chain roles.
• Strong administrative and organisational skills.
• Ability to manage multiple orders and priorities.

Responsibilities

• Process parts and materials orders in line with requirements.
• Source parts from approved suppliers ensuring value and delivery.
• Raise purchase orders and track until delivery.
• Liaise with suppliers on pricing, availability and lead times.
• Resolve order discrepancies and invoicing queries.
• Maintain procurement records in ERP / ordering systems.
• Support cost-saving initiatives and supplier reviews.
• Ensure compliance with policies and safety standards.

Skills

Procurement

Supply chain

Part ordering

Communication

MS Office / Excel

Tools

ERP systems

CRM software

Microsoft Excel

Job description

On-Site

Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom

Full time

20169599

Date Posted:

2026-09-23

Country:

United Kingdom

Location:

Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom

Role Overview

Otis is growing, and we are recruiting a Customer Care Champion working within our Parts team, based in Leicester. The hours of work will be 8am-4pm.

Acting as the primary interface between our internal and external stakeholders, you will be the first point of contact for our engineers who require material to support call backs & maintenance.

On a typical day, you will:

The Parts Procurement Administrator is responsible for sourcing, ordering, and managing parts and materials required to support operational and maintenance activities. The role ensures timely availability of parts, cost control, supplier compliance, and accurate procurement records while maintaining strong relationships with suppliers and internal stakeholders

Your role in these situations is to:

• Process parts and materials orders in line with operational requirements and procurement policies
• Source parts from approved suppliers, ensuring best value, quality, and delivery times
• Raise purchase orders and track orders through to delivery
• Liaise with suppliers regarding pricing, availability, lead times, and delivery issues
• Resolve order discrepancies, shortages, damaged goods, or invoicing queries
• Maintain accurate procurement records within ERP / ordering systems
• Support cost-saving initiatives and supplier performance reviews
• Ensure compliance with company policies, health & safety standards, and procurement regulations

What you will need to be successful:

• Previous experience in parts ordering, procurement, or supply chain roles
• Strong administrative and organizational skills
• Ability to manage multiple orders and priorities effectively
• Good communication skills, both written and verbal
• Confident using procurement systems, CRM software, and Microsoft Office (Excel, Outlook)
• Attention to detail and accuracy

What's in it for me?

• You will receive an employment with the world market leader in a crisis‑proof industry.
• We will train you intensively in the areas of technology, processes & soft skills, and you can exchange ideas with experienced colleagues at any time.

With strong performance, you will have the opportunity to grow in this role to build a career at Otis.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.