Parts & Inventory Specialist

Zhejiang Dingli Machinery Co.,ltd; Albion; On-site; GBP 18,000 - 24,000; Full time

Job summary

Internetwork Expert in the United Kingdom is seeking a detail-oriented warehouse operative to support order preparation, stock verification and goods-in/out workflows. You will assist with packing, document collation, and carry out weekly and monthly inventory counts to ensure accurate records.

In this role you will handle inbound and outbound calls and walk-in enquiries, maintain stock levels, flag shortages to headquarters, and coordinate replenishment while maintaining a safe, clean, and

Responsibilities

• Order Preparation: Pre-pick parts, fulfil customer orders, and verify stock availability for each enquiry. Support spare-part document collation and reconciliation, assist with packing as well as goods-in and goods-out workflows, and perform weekly and monthly inventory counts.
• Sales & Customer Service: Manage inbound and outbound calls together with walk-in customer enquiries. Nurture positive customer relationships through sound product expertise and professional first-line impressions.
• Inventory Management & Stock Control: Monitor stock levels on a daily basis, elevate stock shortages to headquarters in a timely manner, and coordinate proactive replenishment activities. Carry out routine cycle counts and inventory audits to maintain accurate stock records.
• General Duties: Prioritise and co-ordinate day-to-day operational tasks, and provide cross-colleague support as required. Champion a robust safety culture, ensure full regulatory compliance, and keep the work area clean, organised and hazard-free.

Job description

• Receive, inspect and record incoming machine components.
• Store parts and maintain accurate inventory records in the ERP system.
• Conduct monthly inventory checks.
• Pick, pack and arrange transportation for parts orders.
• Coordinate with logistics partners to manage returns.
• Identify parts using part numbers, technical drawings and OEM codes.

• Basic level in Microsoft Word and Excel.
• Experienced in warehouse operations (preferred).
• Possession of a forklift license (preferred).
• Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
• Demonstrates professional phone etiquette and effectively manages email inquiries.
• Detail-oriented, diligent, positive, a strong team player, and highly reliable.