Parts Coordinator in Poole)

Rubicon Recruitment Group; Poole; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Private medical insurance

Life insurance

Health and wellbeing programme

Cycle to work scheme

Free on-site parking

Job summary

Rubicon Recruitment Group is seeking a Parts Co-ordinator to join its services team in Poole on a hybrid basis. You will be the trusted contact for customers, coordinating spare parts enquiries, quotations and deliveries to ensure on-time fulfilment.

You will build relationships with colleagues and customers worldwide, keep order statuses updated, and work with sales on pricing and terms. A background in customer service and order processing helps you excel in this role.

Qualifications

• A background in customer service, order processing, sales support or parts coordination.
• Experience handling customer quotations and orders.
• Strong organisational skills and a real eye for detail.
• Good working knowledge of Microsoft Office, with SAP experience an advantage.
• Experience in a spare parts, engineering, manufacturing, marine or industrial environment would be a bonus, as well as a degree or 2 to 3 years in supply chain management.

Responsibilities

• Managing spare parts enquiries, quotations, orders and deliveries from start to finish.
• Keeping customers regularly updated on order status and delivery schedules.
• Working with sales colleagues on pricing, quotations and commercial terms.
• Coordinating with internal departments and suppliers so that orders are fulfilled accurately.
• Maintaining customer master data and handling instructions with care.
• Helping to resolve order discrepancies in a calm, professional way.

Skills

Customer service

Order processing

Sales support

Organization

Attention to detail

Microsoft Office

SAP experience

Education

Degree or 2-3 years in supply chain management

Tools

SAP

Job description

Delivering exceptional customer service to industries across the world, a dynamic and innovative engineering business is looking to recruit a Parts Co-ordinator to join its services team in Poole on a hybrid basis.

As a Parts Co-ordinator , you'll be the trusted point of contact for customers who rely on you to get the right parts to the right place, on time.

You'll build lasting relationships with colleagues and customers around the world, with the support of a close-knit team behind you.

As a Parts Co-ordinator, you will benefit from:

• Hybrid working, with a mix of home and office-based days
• Private medical insurance and life insurance
• A health and wellbeing programme
• Cycle to work scheme
• Free on-site parking
• A supportive, inclusive environment where your development is genuinely encouraged

As a Parts Co-ordinator, your responsibilities will include:

• Managing spare parts enquiries, quotations, orders and deliveries from start to finish
• Keeping customers regularly updated on order status and delivery schedules
• Working with sales colleagues on pricing, quotations and commercial terms
• Coordinating with internal departments and suppliers so that orders are fulfilled accurately
• Maintaining customer master data and handling instructions with care
• Helping to resolve order discrepancies in a calm, professional way

As a Parts Co-ordinator, your experience will include:

• A background in customer service, order processing, sales support or parts coordination
• Experience handling customer quotations and orders
• Strong organisational skills and a real eye for detail
• Good working knowledge of Microsoft Office, with SAP experience an advantage
• Experience in a spare parts , engineering , manufacturing , marine or industrial environment would be a bonus, as well as a degree or 2 to 3 years in supply chain management

If you're looking for a steady, people-focused role where your reliability makes a real difference to customers worldwide, this could be the perfect next step.

While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made.