Parts and Administration Manager

Allstaff; Biggleswade; On-site; GBP 55,000 - 58,000; Full time

Job summary

Allstaff Recruitment is seeking a Parts and Administration Manager in Biggleswade to lead Spare Parts, Service and Warranty Administration teams in a full-time permanent role.

You will allocate workloads, monitor performance, identify training needs, manage warranty claims, and support the After-Sales function while developing relationships with suppliers and internal departments.

The role offers a salary of £55,000-£58,000 and a 40-hour week from Monday to Friday.

Qualifications

• Experience leading or managing a team.
• Background in parts, service or warranty administration.
• Strong organisational and workload management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience producing reports and analysing data to drive improvement.
• Strong stakeholder management skills.

Responsibilities

• Manage, support and develop Spare Parts, Service and Warranty Administration teams.
• Allocate workloads and monitor performance.
• Identify training and development needs.
• Confirm the validity of warranty claims received.
• Assist in resolving accounts queries for credit control and accounts payable.
• Ensure correct documentation for returning parts.
• Establish and maintain relationships with suppliers, factories and internal departments in the UK and abroad.
• Issue credit notes.
• Prepare reports and statistics.
• Support the After-Sales team.

Skills

Team leadership

Parts administration

Warranty administration

Service administration

Stakeholder management

Reports and data analysis

Job description

We have an exciting opportunity for a Parts and Administration Manager based in Biggleswade for one of our clients on a Full time permanent basis.

Summary of the Parts and Administration Manager role

Salary: £55,000 - £58,000
Location: Biggleswade
Type of Contract: Permanent
Hours: Monday Friday 40 hours

Responsibilities of the Parts and Administration Manager

• Manage, support and develop members of Spare Parts, Service and Warranty Administration teams
• Allocate workloads and monitor performance
• Identify training and development needs
• Confirm the validity of warranty claims received
• Assist in resolving accounts queries for both credit control and accounts payable departments
• Ensure correct documentation for returning both new and failed parts
• Establish and maintain effective relationships between suppliers, factories and internal departments in the UK and abroad
• Issue credit note requests
• Prepare reports and statistics
• Support the After-Sales team

Requirements for a successful Parts and Administration Manager

• Experience managing or leading a team
• Background within parts, service administration, warranty administration, or a related technical/industrial environment
• Strong organisational and workload management skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience producing reports, analysing performance data and driving continuous improvement
• Strong stakeholder management skills

About Allstaff Recruitment
We re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors.
Check out our jobs page for our latest vacancies in your area and follow us on Facebook, LinkedIn and Twitter.

Thank you for your interest in this role. One of our Recruitment Specialists will review your application shortly. Due to the high volume of applications, we regret that we can t respond to everyone directly. If you don t hear from us within seven days, please assume you have not been successful this time.