Parts Manager

Perfect Placement; Eardisley; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

30 days' annual leave

Pension scheme

On-site parking

In-house training

Career progression

Weekdays only

Job summary

Perfect Placement UK Ltd is seeking an experienced Vehicle Parts Manager for a franchise-approved commercial vehicle dealership in Herefordshire. You will lead the parts team, drive sales, ensure excellent customer service and maintain stock and records to ISO standards.

Working Monday to Friday, 7:30am–4:30pm, you will mentor the Parts Apprentice, liaise with customers, and help the branch hit its targets while upholding health and safety and quality procedures.

Qualifications

• Recent or current experience in a similar automotive business
• Ambition to progress from a Parts Advisor
• Commercial vehicle parts experience advantageous
• IT literacy and experience using an electronic parts catalogue
• Methodical, organised and reliable
• Strong customer service, sales and communication skills
• Friendly, professional manner and team player
• Commitment to achieving departmental targets and maintaining service standards

Responsibilities

• Process parts enquiries with accurate identification and product information.
• Promote parts sales in line with upselling guidelines.
• Manage parts sales to hit branch targets.
• Oversee stock room duties and maintain accurate records.
• Liaise with customers, answer queries and provide progress updates.
• Maintain Parts Department standards and ISO 9001 compliance.
• Ensure CSI, UTP and 5S targets are met.
• Attend relevant training courses as required.
• Mentor and support the Parts Apprentice.
• Maintain health and safety, accuracy and efficiency.
• Support the company's commercial interests while enhancing its reputation.

Skills

Customer service

Sales

Communication

Teamwork

Organization

IT literacy

Tools

Electronic parts catalogue

Job description

We are seeking an experienced Vehicle Parts Manager to join our franchise-approved commercial vehicle dealership in Herefordshire. As our Vehicle Parts Manager, you will report to the Director and work within a supportive aftersales team, delivering excellent parts sales, customer service and operational support.

Benefits:

• Starting salary of up to £38,000 per annum, subject to experience.
• 30 days' annual leave, including bank holidays.
• Workplace pension scheme.
• On-site parking.
• Necessary in-house training provided.
• Excellent career prospects with a long-established local business.
• Monday to Friday working hours, 7:30am to 4:30pm.

This Vehicle Parts Manager opportunity offers long-term professional development.

Duties:

• The Vehicle Parts Manager will process parts enquiries, providing accurate identification and product information.
• Promote parts sales in line with customer upselling guidelines.
• Manage parts sales to achieve branch targets.
• Oversee stock room duties and maintain accurate records.
• Liaise with customers, respond to queries and provide progress updates.
• Maintain Parts Department standards and comply with ISO 9001 requirements.
• Ensure compliance with CSI, UTP and 5S programme targets.
• Attend relevant training courses as required.
• Mentor and support the Parts Apprentice.
• Maintain high standards of health and safety, accuracy and efficiency.
• Support the company's commercial interests while enhancing its reputation.

Requirements:

• To succeed as a Vehicle Parts Manager, you will have recent or current experience in a similar automotive business, or significant experience as a Parts Advisor with the ambition to progress.
• Commercial vehicle parts experience would be advantageous but is not essential.
• IT literacy and experience using an electronic parts catalogue.
• A methodical, organised and reliable approach.
• Strong customer service, sales and communication skills.
• A friendly, professional manner and the ability to work effectively within a team.
• This position requires a commitment to achieving departmental targets and maintaining excellent service standards.

If you are an experienced Vehicle Parts Manager seeking career progression within a forward-thinking commercial vehicle dealership, we would welcome your application.