Parts & Administration Manager: Lead Service & Warranty

Allstaff; Biggleswade; In loco; GBP 55.000 - 58.000; Tempo pieno

Descrizione del lavoro

Allstaff Recruitment is seeking a Parts and Administration Manager in Biggleswade to lead Spare Parts, Service and Warranty Administration teams in a full-time permanent role.

You will allocate workloads, monitor performance, identify training needs, manage warranty claims, and support the After-Sales function while developing relationships with suppliers and internal departments.

The role offers a salary of £55,000-£58,000 and a 40-hour week from Monday to Friday.

Competenze

• Experience leading or managing a team.
• Background in parts, service or warranty administration.
• Strong organisational and workload management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience producing reports and analysing data to drive improvement.
• Strong stakeholder management skills.

Mansioni

• Manage, support and develop Spare Parts, Service and Warranty Administration teams.
• Allocate workloads and monitor performance.
• Identify training and development needs.
• Confirm the validity of warranty claims received.
• Assist in resolving accounts queries for credit control and accounts payable.
• Ensure correct documentation for returning parts.
• Establish and maintain relationships with suppliers, factories and internal departments in the UK and abroad.
• Issue credit notes.
• Prepare reports and statistics.
• Support the After-Sales team.

Conoscenze

Team leadership

Parts administration

Warranty administration

Service administration

Stakeholder management

Reports and data analysis

Descrizione del lavoro

Allstaff Recruitment is seeking a Parts and Administration Manager in Biggleswade to lead Spare Parts, Service and Warranty Administration teams in a full-time permanent role.

You will allocate workloads, monitor performance, identify training needs, manage warranty claims, and support the After-Sales function while developing relationships with suppliers and internal departments.

The role offers a salary of £55,000-£58,000 and a 40-hour week from Monday to Friday.