Parts Advisor in Peterborough)

Glen Callum Associates Ltd; Peterborough; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Bonus

Pension

28 days holiday (inc BH)

Benefits

Job summary

Glen Callum Associates Ltd in Peterborough is seeking an experienced Parts Advisor to join a leading automotive aftermarket business.

You will handle inbound trade and retail calls, advise on correct parts, process orders using internal systems, and support dispatch and warehouse admin.

The role offers up to £35k base salary, plus bonus, pension, and 28 days holiday.

Qualifications

• Experience in car parts sales or motor factor environments.
• Strong communication and telephone manner.
• Good knowledge of car parts and vehicle components.
• Proficient in Microsoft Office and basic IT skills.
• Experience with MAM Autocat or similar cataloguing systems is desirable.

Responsibilities

• Handle inbound sales calls from trade and retail customers.
• Identify and sell correct car parts and accessories.
• Process parts orders accurately using internal systems.
• Provide excellent customer service and handle product queries/returns.
• Assist with dispatch coordination and light warehouse admin tasks.

Skills

Customer service

Telephone sales

Teamwork

Multi-tasking

Communication skills

Tools

MAM Autocat

MAM Software

Microsoft Excel

Microsoft Word

Outlook

Job description

Parts Advisor - Car Parts / Motor Factor

We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.

This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.

You'll be part of a friendly, supportive team with a strong reputation in the industry.

Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough

Salary - Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH

Key Responsibilities:

• Handle inbound sales calls from trade and retail customers


• Identify, advise, and sell the correct car parts, automotive accessories, and components


• Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)


• Provide excellent customer service and manage product queries and returns


• Support the team with dispatch coordination and general warehouse/admin tasks

Candidate Requirements:

• Ideally experience in car parts sales, automotive customer service, or motor factor sales


• Strong interest in vehicles and good knowledge of car parts


• Excellent telephone manner and strong communication skills


• Comfortable using Microsoft Office (Word, Excel, Outlook)


• Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable


• Ability to manage multiple tasks and work as part of a team