Parts Advisor

Glen Callum Associates Ltd; Peterborough; On-site; GBP 32,000 - 39,000; Full time

Job summary

Glen Callum Associates Ltd is seeking an experienced Parts Advisor / Car Parts Sales Advisor to join an automotive aftermarket business supplying car parts, vehicle accessories and motor factor products to trade and retail customers in Peterborough.

You will handle inbound sales calls, identify and sell the correct parts, process orders with internal systems (MAM Autocat desirable), provide excellent customer service and assist with dispatch and warehouse tasks in a friendly team.

Qualifications

• Experience in automotive parts sales or motor factors.
• Knowledge of car parts and vehicle components.
• Excellent telephone manner and communication skills.
• Proficient with MS Office.
• Experience with MAM Autocat or similar cataloguing systems desirable.
• Ability to manage multiple tasks in a team environment.

Responsibilities

• Handle inbound sales calls from trade and retail customers.
• Identify, advise, and sell the correct car parts, automotive accessories, and components.
• Accurately process parts orders using internal systems (MAM Autocat experience is a bonus).
• Provide excellent customer service and manage product queries and returns.
• Support the team with dispatch coordination and general warehouse/admin tasks.

Skills

Car parts sales

Customer service

Telephone skills

Multi-tasking

Team player

Tools

MAM Autocat

MAM Software

Job description

Parts Advisor - Car Parts / Motor Factor

We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.

This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.

You’ll be part of a friendly, supportive team with a strong reputation in the industry.

Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough

Salary - Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH

Key Responsibilities:

• Handle inbound sales calls from trade and retail customers


• Identify, advise, and sell the correct car parts, automotive accessories, and components


• Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)


• Provide excellent customer service and manage product queries and returns


• Support the team with dispatch coordination and general warehouse/admin tasks

Candidate Requirements:

• Ideally experience in car parts sales, automotive customer service, or motor factor sales


• Strong interest in vehicles and good knowledge of car parts


• Excellent telephone manner and strong communication skills


• Comfortable using Microsoft Office (Word, Excel, Outlook)


• Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable


• Ability to manage multiple tasks and work as part of a team

Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson