Parts Advisor — Fast, Organized Auto Workshop Support

Marshall Motor Group; Reading; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance & pension scheme

Discounts on car servicing, purchase &

Wellbeing support

Exclusive shopping perks

Referral bonuses up to £2,000

Job summary

Marshall Volkswagen Reading is seeking a proactive Parts Advisor to join the aftersales team to support seamless workshop operations. You will welcome and record incoming parts, organise stock, and respond to workshop and customer inquiries with a quick, expert service.

The role requires experience as a Parts Advisor (ideally in a franchised dealership), strong organizational skills, and competence with inventory management on an iPad or similar software.

Qualifications

• Experience as a Parts Advisor, ideally within a franchised dealership.
• Able to follow established processes and work independently or as part of a team.
• Motivated, organized and prioritises Health & Safety in the workplace.
• Tech-savvy and confident using iPad or similar software for inventory management.
• Customer-centric, can-do attitude with a focus on positive customer experiences.

Responsibilities

• Receive, unload and accurately record all incoming parts and stock deliveries.
• Store and organise parts with up-to-date inventory records in internal systems.
• Respond to internal workshop and external customer enquiries in person, by phone and email.
• Pick and distribute parts for technicians, coordinating with service advisors and sales team.

Skills

Parts Advisor experience

Process adherence

Motivated & organized

Tech-savvy (iPad)

Customer-centric attitude

Tools

Inventory management software

Job description

Marshall Volkswagen Reading is seeking a proactive Parts Advisor to join the aftersales team to support seamless workshop operations. You will welcome and record incoming parts, organise stock, and respond to workshop and customer inquiries with a quick, expert service.

The role requires experience as a Parts Advisor (ideally in a franchised dealership), strong organizational skills, and competence with inventory management on an iPad or similar software.