Parts Advisor – Day Shift with Great Benefits

Volvo Group; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days holiday

Life assurance

Company pension

Overtime available

Healthcare

Car scheme

Pension

Referral scheme £1000

Job summary

Volvo Group in Blyth is seeking a proactive Parts Advisor to manage day-to-day parts operations, stock, and customer service in a stand-alone role. You will work closely with the workshop to ensure an efficient service and may cover the Customer Service Representative during holidays.

You will handle deliveries, stock control, quotations, and product feature discussions with customers, while promoting parts sales and maintaining strong safety and housekeeping standards.

Qualifications

• Valid driving licence.
• Ability to identify parts using catalogues.
• Strong numerical ability for part numbers.
• Excellent written and verbal communication.
• Selling/influencing customers to buy parts.
• Documenting/recording information.
• IT literate to use DMS & systems.
• Proactive, enthusiastic and approachable.
• Accuracy and attention to detail.
• Flexible and positive approach to changing priorities.
• Commercial awareness.

Responsibilities

• Receiving deliveries, record and store parts in stockroom according to prearranged systems.
• Locating and label parts and maintain inventory of stock, reporting stock shortages to parts supervisor.
• Maintain a good standard of housekeeping, operating within health & safety guidelines.
• Produce parts quotations for internal/external customers.
• Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged items to the Parts Supervisor.
• Ensuring that all parts and returns are correctly labelled and packed with documentation.
• Discussing part features and uses with customers whilst promoting and selling parts.
• Accurately compile parts from job cards for repairs being carried out in the workshop.
• Feedback information about competitors to Parts Supervisor.
• Work with Parts Supervisor to achieve maximum competency.
• Pick up and deliver parts on occasion.
• Commercial awareness.

Skills

Driving Licence

Parts identification

Numerical ability

Communication skills

Selling parts

Documentation

IT literacy

Proactive

Attention to detail

Flexibility

Commercial awareness

Job description

Volvo Group in Blyth is seeking a proactive Parts Advisor to manage day-to-day parts operations, stock, and customer service in a stand-alone role. You will work closely with the workshop to ensure an efficient service and may cover the Customer Service Representative during holidays.

You will handle deliveries, stock control, quotations, and product feature discussions with customers, while promoting parts sales and maintaining strong safety and housekeeping standards.