Parts Advisor

Volvo Group; Blyth; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Life assurance

Company pension

Healthcare plan

Car scheme

Holidays

Discounts

Job summary

Volvo Group in Blyth is seeking a proactive Parts Advisor to manage day-to-day parts operations, support customers, and work closely with the workshop to ensure an efficient service. Occasional cover for the Customer Service Representative during leave is required, so flexibility is essential.

The role involves stock receiving, labeling, inventory reporting, and using DMS software to process orders and quotes. A driving licence and good communication skills are important.

Qualifications

• Experience in a parts operation or automotive environment is preferred.
• Numerical ability to work with part numbers and stock counts.
• IT literacy and familiarity with DMS/inventory systems required.

Responsibilities

• Receive, store and arrange parts stock according to system procedures.
• Process parts orders and quotations for customers.
• Assist workshop with parts and support Customer Service during leave periods.

Skills

Good communication

Numerical ability

IT literate

Driving licence

Stock control

Parts identification

Sales/stores experience

Tools

DMS software

Inventory software

Job description

We are looking for a proactive and enthusiastic Parts Advisor to join our team in Blyth in a stand-alone role, taking responsibility for the day-to-day parts operation. The successful candidate will support customers, manage stock, process parts orders and work closely with the workshop to ensure an efficient service. There will also be occasions when cover is required for the Customer Service Representative during periods of annual leave, so a flexible and adaptable approach is essential.,

• Receiving deliveries, record and store parts in stockroom according to prearranged systems.
• Locating and label parts and maintain inventory of stock, reporting stock shortages to parts supervisor.
• Maintain a good standard of housekeeping, operating within health & safety company guidelines
• Produce parts quotations for internal/external customers.
• Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.
• Ensuring that all parts and returns are correctly labelled and packed, alongside the relevant documentation and paperwork
• Discussing part features and uses with customers whilst proactively promoting and selling parts.
• Accurately compile parts from job cards for repairs being carried out in the workshop.
• Feedback all information about competitors to Parts Supervisor.
• Work with Parts Supervisor to achieve their maximum competency level.
• Pick up and deliver parts on occasion
• Commercial awareness.
  Driving Licence required
• Able to identify different parts using catalogues and systems.
• Numerical ability to be able to work with part numbers.
• To be able to effectively communicate at all levels both written and verbally with people inside the organization as well as external customers.
• Selling/influencing others to buy additional parts.
• Documenting/recording information.
• IT literate to competently use DMS and associated software & systems.
• Proactive, enthusiastic and approachable.
• Accuracy and attention to detail.
• Flexible and positive approach to changing circumstances/priorities.
• Commercial awareness.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group's leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Salary: Competitive + overtime + life assurance + healthcare + car scheme + pension + holidays + industry leading discounts & more fantastic benefits

Shifts: Dayshift - Monday to Friday (8.00am - 4.30pm) plus 1 in 2 Saturdays paid at overtime (8.00am - 12.00pm),

• Life assurance
• Company pension
• Overtime available
• Career progression and training
• Healthcare plan with access to dental insurance
• Enhanced paternity/maternity/foster leave
• Referral schemes earn yourself £1000!
• Many discounts for yourself and family/friends on theme days, travel, hotels, gym memberships, plus many more!