Parts Advisor - Customer-Focused with Growth Perks

HGVTraders LTD.; Bridgwater; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

30 days holidays

Bank holidays included

Company pension

Salary sacrifice

On-site parking

On-site training

Employee assistance programme

Cycle to work scheme

My Staff shop discounts

Eye care vouchers

Apprenticeship program

Pension increases with service

Job summary

HGVTraders LTD. in Bridgwater is seeking a dedicated Parts Advisor to join our team on site. You will answer customer enquiries, identify required parts for counter sales, and process orders from phone, email, webshop, and walk-ins.

The role offers a Monday to Friday schedule with Saturdays on a rota, paid at time and a half, and 30 days holiday plus other benefits. Training and development opportunities are available as part of our award-winning program.

Qualifications

• Excellent customer service and strong administration skills.
• A friendly, can-do attitude, with the ability to work well under pressure.
• Some working knowledge of the motor vehicle sector or automotive trade.
• Experience working to performance targets.
• Previous experience in a similar role would be advantageous.
• Knowledge of Autoline, Kerridge or Keyloop would be an advantage.

Responsibilities

• To provide excellent customer service, (must be customer focused).
• Identify parts for front counter sales via phone, emails, webshop orders, and walk ins, and process orders.
• Purchase parts at best price.
• Receipting parts.
• Parts cross referencing.
• Processing credits.
• Checking off stock and accurately put away in correct bin locations when required
• Pick Orders when required.
• Serving technicians on the back counter for our internal workshop.

Job description

HGVTraders LTD. in Bridgwater is seeking a dedicated Parts Advisor to join our team on site. You will answer customer enquiries, identify required parts for counter sales, and process orders from phone, email, webshop, and walk-ins.

The role offers a Monday to Friday schedule with Saturdays on a rota, paid at time and a half, and 30 days holiday plus other benefits. Training and development opportunities are available as part of our award-winning program.