Parts Advisor: Customer-Centric Parts Specialist

DAF Trucks UK; Bridgwater; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

30 days holidays including bank hols

Company pension with salary sacrifice

Cycle to work scheme

Employee Assistance program

My Staff shop discounts

Award winning apprenticeship program

On-site trainer for HGV

Job summary

Adams Morey is recruiting a dedicated Parts Advisor for its Bridgwater site. You will provide excellent customer service, identify parts for front counter sales via multiple channels, and process orders. The role involves stock checks, cross-referencing, and supporting the workshop team.

Working hours are Monday to Friday 8:00–17:00 with Saturday mornings on a rota, paid at time and a half. Salary is £14.61 per hour, with company benefits and development opportunities.

Qualifications

• Excellent customer service and strong administration skills.
• Friendly, can-do attitude, with the ability to work well under pressure.
• Some knowledge of motor vehicle sector or automotive trade and experience with performance targets.

Responsibilities

• Provide excellent customer service at the front counter and on the phone.
• Identify parts for front counter sales via phone, emails, webshop orders, and walk-ins and process orders.
• Purchase parts at best price and receipting of parts.
• Cross-reference parts and process credits, check stock and store in correct locations.
• Pick orders when required and serve technicians on the back counter for the workshop.

Skills

Customer service

Administration

Target-driven

Teamwork

Tools

Autoline

Kerridge

Keyloop

Job description

Adams Morey is recruiting a dedicated Parts Advisor for its Bridgwater site. You will provide excellent customer service, identify parts for front counter sales via multiple channels, and process orders. The role involves stock checks, cross-referencing, and supporting the workshop team.

Working hours are Monday to Friday 8:00–17:00 with Saturday mornings on a rota, paid at time and a half. Salary is £14.61 per hour, with company benefits and development opportunities.