Parts Advisor - Bridgwater

DAF Trucks UK; Bridgwater; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

30 days holidays including bank hols

Company pension with salary sacrifice

Cycle to work scheme

Employee Assistance program

My Staff shop discounts

Award winning apprenticeship program

On-site trainer for HGV

Job summary

Adams Morey is recruiting a dedicated Parts Advisor for its Bridgwater site. You will provide excellent customer service, identify parts for front counter sales via multiple channels, and process orders. The role involves stock checks, cross-referencing, and supporting the workshop team.

Working hours are Monday to Friday 8:00–17:00 with Saturday mornings on a rota, paid at time and a half. Salary is £14.61 per hour, with company benefits and development opportunities.

Qualifications

• Excellent customer service and strong administration skills.
• Friendly, can-do attitude, with the ability to work well under pressure.
• Some knowledge of motor vehicle sector or automotive trade and experience with performance targets.

Responsibilities

• Provide excellent customer service at the front counter and on the phone.
• Identify parts for front counter sales via phone, emails, webshop orders, and walk-ins and process orders.
• Purchase parts at best price and receipting of parts.
• Cross-reference parts and process credits, check stock and store in correct locations.
• Pick orders when required and serve technicians on the back counter for the workshop.

Skills

Customer service

Administration

Target-driven

Teamwork

Tools

Autoline

Kerridge

Keyloop

Job description

We are excited to announce a new opportunity for a dedicated and customer-focused Parts Advisor to join our dynamic team at our Bridgwater site.

This is a fantastic chance to become part of a growing business where your skills and enthusiasm will be valued and supported.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Working hours: Monday to Friday 8.00 am to 5.00 pm, Saturday mornings required on a rota basis, paid at time & a half, i.e. 40 hours per week, 1 hour lunch (unpaid).

Salary: £14.61 per hour

Key Responsibilities

• To provide excellent customer service, (must be customer focused).
• Identify parts for front counter sales via phone, emails, webshop orders, and walk ins, and process orders.
• Purchase parts at best price.
• Receipting parts.
• Parts cross referencing.
• Processing credits.Checking off stock and accurately put away in correct bin locations when required
• Pick Orders when required.
• Serving technicians on the back counter for our internal workshop.

Ideally, we are looking for:

• Excellent customer service and strong administration skills.
• A friendly, can-do attitude, with the ability to work well under pressure.
• Some working knowledge of the motor vehicle sector or automotive trade.
• Experience working to performance targets.
• Previous experience in a similar role would be advantageous.
• Knowledge of Autoline, Kerridge or Keyloop would be an advantage.

In return we’ll offer:

• 30 days holidays including 8 bank holidays
• Company sick pay, that increases with length of service up to 13 weeks
• Company pension with the option to salary sacrifice
• Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
• Genuine career development and pathways with DAF Academy
• Award winning apprenticeship program
• Employee Assistance program
• Cycle to work scheme
• My Staff shop – access to hundreds of discounts
• Quarterly More Awards recognition scheme
• Free eye test vouchers for DSE users
• Free mortgage advice through a trusted partner
• Qualified mental health first aiders
• On-site trainer for HGV and many other courses

Who we are:

Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.

Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.