Parts Advisor - Bridgwater

HGVTraders LTD.; Bridgwater; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

30 days holidays

Bank holidays included

Company pension

Salary sacrifice

On-site parking

On-site training

Employee assistance programme

Cycle to work scheme

My Staff shop discounts

Eye care vouchers

Apprenticeship program

Pension increases with service

Job summary

HGVTraders LTD. in Bridgwater is seeking a dedicated Parts Advisor to join our team on site. You will answer customer enquiries, identify required parts for counter sales, and process orders from phone, email, webshop, and walk-ins.

The role offers a Monday to Friday schedule with Saturdays on a rota, paid at time and a half, and 30 days holiday plus other benefits. Training and development opportunities are available as part of our award-winning program.

Qualifications

• Excellent customer service and strong administration skills.
• A friendly, can-do attitude, with the ability to work well under pressure.
• Some working knowledge of the motor vehicle sector or automotive trade.
• Experience working to performance targets.
• Previous experience in a similar role would be advantageous.
• Knowledge of Autoline, Kerridge or Keyloop would be an advantage.

Responsibilities

• To provide excellent customer service, (must be customer focused).
• Identify parts for front counter sales via phone, emails, webshop orders, and walk ins, and process orders.
• Purchase parts at best price.
• Receipting parts.
• Parts cross referencing.
• Processing credits.
• Checking off stock and accurately put away in correct bin locations when required
• Pick Orders when required.
• Serving technicians on the back counter for our internal workshop.

Job description

Parts Advisor - Bridgwater

We are excited to announce a new opportunity for a dedicated and customer-focused Parts Advisor to join our dynamic team at our Bridgwater site.

This is a fantastic chance to become part of a growing business where your skills and enthusiasm will be valued and supported.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Working hours:

Monday to Friday 8.00 am to 5.00 pm, Saturday mornings required on a rota basis, paid at time & a half, i.e. 40 hours per week, 1 hour lunch (unpaid).

Salary:

£14.61 per hour

Key Responsibilities:

• To provide excellent customer service, (must be customer focused).
• Identify parts for front counter sales via phone, emails, webshop orders, and walk ins, and process orders.
• Purchase parts at best price.
• Receipting parts.
• Parts cross referencing.
• Processing credits.
• Checking off stock and accurately put away in correct bin locations when required
• Pick Orders when required.
• Serving technicians on the back counter for our internal workshop.

Ideally, we are looking for:

• Excellent customer service and strong administration skills.
• A friendly, can-do attitude, with the ability to work well under pressure.
• Some working knowledge of the motor vehicle sector or automotive trade.
• Experience working to performance targets.
• Previous experience in a similar role would be advantageous.
• Knowledge of Autoline, Kerridge or Keyloop would be an advantage.

In return we’ll offer:

• 30 days holidays including 8 bank holidays
• Company sick pay, that increases with length of service up to 13 weeks
• Company pension with the option to salary sacrifice
• Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
• Genuine career development and pathways with DAF Academy
• Award winning apprenticeship program
• Apprentice equipment scheme
• Employee Assistance program
• Cycle to work scheme
• My Staff shop – access to hundreds of discounts
• Quarterly More Awards recognition scheme
• Free eye test vouchers for DSE users
• On site parking (Site specific)
• Free mortgage advice through a trusted partner
• Qualified mental health first aiders
• On-site trainer for HGV and many other courses