Parts Advisor

JCT600 Ltd; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

34 days annual leave including bank

Enhanced maternity/paternity leave

Life assurance

Pension

Training & development opportunities

Car purchase scheme & servicing"

Cycle-to-work scheme

Discounted gym schemes

Referral scheme up to £1,000

Job summary

Audi Sheffield at JCT600 Ltd is seeking a Parts Advisor to support the aftersales journey, sourcing and supplying parts, and assisting technicians and customers. The role sits at the heart of the dealership, where accuracy and speed matter to keep workshops running smoothly.

Key duties include delivering a friendly parts service, stock management, and timely information provision. The ideal candidate is organised, IT-literate and capable of handling pressure with a proactive, customer-facing

Qualifications

• Experience in a parts, aftersales or customer-facing automotive role.
• Ability to record data accurately and provide timely information to customers.
• Adaptable, flexible and solution-focused approach.
• Organised and IT-literate with ability to stay calm under pressure.

Responsibilities

• Deliver an efficient, friendly parts service to workshop and retail customers.
• Support technicians with timely parts supply to keep jobs on track.
• Manage stock levels, place orders and process parts in internal systems.
• Help maintain a professional parts environment reflecting brand standards.

Skills

Parts knowledge

Customer service

IT literacy

Stock control

Job description

– Audi Sheffield

At JCT600, our Parts Advisor are key to delivering a seamless aftersales journey – not just for our workshop team, but for our customers too. From sourcing and supplying parts to supporting technicians and customers, you’ll help keep everything running smoothly behind the scenes. This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference.

Part Advisor

At JCT600, our Parts Advisor are key to delivering a seamless aftersales journey – not just for our workshop team, but for our customers too. From sourcing and supplying parts to supporting technicians and customers, you’ll help keep everything running smoothly behind the scenes. This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference.

Your Day-to-day Will Include

• Deliver an efficient, friendly and knowledgeable parts service to both workshop and retail customers.
• Support technicians with timely parts supply to keep jobs on track and customers informed.
• Manage stock levels, place orders, and process parts through internal systems accurately.
• Help create a professional, well-presented parts environment that reflects JCT600 and brand standards.

What We Are Looking For

• Experience in a parts, aftersales or customer-facing automotive role (preferred).
• The ability to accurately record data and provide knowledgeable, and timely information to our customers.
• An adaptable, flexible and solution-focussed approach.
• Organised, IT-literate and able to stay calm under pressure.

What We Offer

• Comprehensive package
• Annual leave:34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support:Enhanced paid maternity and paternity leave
• Wellbeing & protection:Life assurance, pension, enhanced sickness cover
• Training & development:From foundation to advanced levels through brand partner training and best-in-class leadership development
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Benefits

Read more about ourEmployee Benefits - JCT600

Why JCT600?

• We’ve spent over 80 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to be aDisability Confident Employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.