Parts Advisor

Internetwork Expert; Old Forge; On-site; GBP 22,000 - 28,000; Full time

Job summary

Internetwork Expert in the United Kingdom is seeking a proactive Warehouse Administrator to support order prep, sales and customer service, and stock control for workshop, departments, and trade/retail clients. Responsibilities include pre-picking workshop parts, handling calls and walk-ins, replenishing consumables, processing warranty claims and accurate admin such as records and invoicing.

Proficiency in Word/Excel is expected, with warehouse experience and forklift license considered

Qualifications

• Basic level in Microsoft Word and Excel.
• Experienced in warehouse operations (preferred).
• Forklift license highly desirable.
• Mechanically inclined with familiarity in operating AWP/EWP equipment is an advantage.
• Professional phone etiquette and effective email management.

Responsibilities

• Order Prep: Pre-pick workshop parts, pick customer orders and check stock.
• Sales & Customer Service: Handle inbound/outbound calls and walk-ins; build relationships via product knowledge.
• Stock Control: Replenish consumables/service parts for quick service to workshop and clients.
• Process warranty claims (parts-related) and admin: maintain customer records and invoicing.

Skills

MS Word

MS Excel

Warehouse operations

Forklift license

AWP familiarity

Phone etiquette

Email management

Detail-oriented

Team player

Job description

Responsibilities

• Order Prep：Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.
• Sales & Customer Service：Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.
• Stock Control：Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.
• Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.

• Basic level in Microsoft Word and Excel.
• Experienced in warehouse operations (preferred).
• Possession of a forklift license is highly desirable.
• Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
• Demonstrates professional phone etiquette and effectively manages email inquiries.
• Detail-oriented, diligent, positive, a strong team player, and highly reliable.