Parts Advisor

Perfect Placement UK Ltd; Norwich; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

OTE £35,000

30 days holiday

Bonus scheme

Training & development

Career progression

Team environment

Job summary

Perfect Placement UK Ltd are recruiting on behalf of a reputable family-run dealership in Norwich for a Parts Advisor role. This is a fantastic opportunity for an experienced candidate to develop a long-term career in the motor trade within a supportive team.

The successful applicant will provide expert parts advice, manage orders and stock, process sales and invoices, and build strong customer relationships while benefitting from training and progression opportunities.

Qualifications

• Proven experience as a Parts Advisor, ideally within the automotive industry.
• Strong organisational and communication skills.
• Knowledge of parts systems and inventory management software.
• Customer-focused approach with a professional manner.

Responsibilities

• Providing expert advice and support to customers and colleagues regarding parts and accessories.
• Managing incoming parts orders and stock levels efficiently.
• Ensuring accurate and timely processing of sales and invoices.
• Assisting with inventory control and stock management.
• Building strong relationships with customers to promote repeat business.
• Supporting the wider team to deliver exceptional service and operational success.

Skills

Customer service

Stock management

Communication

Teamwork

Tools

Parts systems

Inventory software

Job description

We are proud to be recruiting on behalf of a reputable, family-run dealership based in Norwich, Norfolk, for the position of Parts Advisor. This is a superb opportunity for an experienced Parts Advisor to join a well-established business that prioritises excellent customer service, teamwork, and ongoing professional development. The successful individual will have the chance to build a long-term career within the motor trade, working within a supportive and professional environment.

Benefits for the successful Parts Advisor:

• Competitive salary with an OTE of £35,000
• 30 days’ annual leave, including bank holidays
• Bonus scheme and attractive company benefits
• Ongoing training and professional development opportunitiesClear career progression pathways
• Development of technical and customer service skills
• Supportive team environment
• Opportunities to expand knowledge within the automotive industry

Duties of the Parts Advisor:

• Providing expert advice and support to customers and colleagues regarding parts and accessories
• Managing incoming parts orders and stock levels efficiently
• Ensuring accurate and timely processing of sales and invoices
• Assisting with inventory control and stock management
• Building strong relationships with customers to promote repeat business
• Supporting the wider team to deliver exceptional service and operational success

Requirements:

• Proven experience as a Parts Advisor, ideally within the automotive industry
• Strong organisational and communication skills
• Knowledge of parts systems and inventory management software
• Customer-focused approach with a professional manner
• Ability to work effectively as part of a team
• Full UK driving licence