Parts Advisor

Platinum Recruitment Consultancy; Newbury; On-site; GBP 27,000 - 33,000; Full time

Job summary

Platinum Recruitment Consultancy is seeking an experienced Parts Advisor for a permanent role in Newbury. You will support engineers, handle customer orders across multiple channels, and help keep the depot organized while building product knowledge.

The role offers a 42.5-hour week with overtime paid at time and a half and potential for earnings through overtime and a steady development path in a busy parts department.

Qualifications

• Minimum 2 years' experience as a Parts Advisor.
• Strong technical knowledge of parts and their applications.
• Good customer service and communication skills.
• Confident using computers, including basic Word and Excel.
• Forklift truck qualification is desirable.
• Full UK driving licence.

Responsibilities

• Deal with customer orders received by telephone, email, online, trade counter and sales staff.
• Order parts and attachments for workshop and field engineering jobs.
• Identify suitable parts using catalogues and price lists.
• Order, receive, store and monitor stock levels.
• Deliver parts and attachments to customers using a company van.
• Operate a forklift truck safely and responsibly.
• Complete administration accurately and maintain a clean, organised depot.

Skills

Parts experience

Customer service

Forklift qualification

Driving licence

Job description

Parts Advisor - Newbury | up to £30,000 + Overtime at Time & a Half

Stable, permanent role | 42.5 hours per week | Overtime paid at time and a half

We are recruiting for an experienced Parts Advisor to join a successful and growing Parts Department in Newbury. This is a great opportunity for someone with at least two years' parts experience who enjoys working with customers, supporting engineers and keeping a busy depot running smoothly.

You'll join an established team where your product knowledge, customer service skills and ability to keep things organised will be valued.

Why apply / What's in it for you?

• Salary of up to £30,000 plus overtime at time and a half
• 42.5-hour working week
• Opportunity to develop your parts knowledge within an established team
• Work alongside experienced workshop and field engineers
• Varied role covering customer service, stock control, ordering and deliveries
• Build customer relationships and develop your product knowledge

Key Responsibilities

• Deal with customer orders received by telephone, email, online, trade counter and sales staff
• Answer incoming internal and external calls and take ownership of customer enquiries
• Order parts and attachments for workshop and field engineering jobs
• Identify suitable parts using catalogues and price lists
• Order, receive, store and monitor stock levels
• Support the service team with estimates for retail work
• Identify opportunities for additional sales and suitable product alternatives
• Ensure parts are correctly invoiced before leaving the stores area
• Deliver parts and attachments to customers using a company van
• Operate a forklift truck safely and responsibly
• Complete administration accurately and maintain a clean, organised depot

What we're looking for

• You’ll need previous parts experience and a customer-focused approach, along with the ability to manage multiple demands in a busy environment.
• Minimum 2 years' experience as a Parts Advisor is essential
• Strong technical knowledge of parts and their applications
• Good customer service and communication skills
• Confident using computers, including basic Microsoft Word and Excel
• Good administration and organisational skills
• Forklift truck qualification
• Full UK driving licence
• Self-motivated, honest and reliable
• Able to work effectively as part of a team
• Comfortable working in a busy, pressurised environment

If you're looking for your next step as a Parts Advisor in Newbury, this could be a great opportunity to join a growing team with excellent earning potential through overtime.

Job Number | INDINDUSTRIALWC │ 49283

Location │ Newbury

Role │ Parts Advisor