Parts Advisor

Perfect Placement UK Ltd; Newbury; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

25 days’ annual leave plus bank hols

Life assurance and contributory 
pensi

Discounts on servicing and vehicle/ret

Wellbeing support and lifestyle perks

Manufacturer training and professional

Employee discounts and rewards

Referral bonuses up to £2,000

Career progression opportunities

Job summary

Perfect Placement UK Ltd is recruiting an experienced Parts Advisor for a prestige brand main dealership in Newbury, Berkshire. The role offers a competitive salary, bonus, and excellent long-term career prospects within our automotive group.

The successful candidate will support workshop operations, maintain stock records, and deliver knowledgeable customer service to colleagues, technicians and retail customers. Monday to Friday with Saturdays on a rotational basis.

Qualifications

• Strong organisational skills and excellent attention to detail.
• A positive, customer-focused attitude and professional approach.
• Confidence using stock control systems, iPads or similar digital inventory software.
• The ability to follow established processes and procedures accurately.
• The ability to work independently and contribute effectively within a busy team.

Responsibilities

• Receive, unload and accurately record incoming parts and stock deliveries.
• Store and organise parts efficiently while maintaining accurate inventory records.
• Update stock information using internal systems, iPad technology or similar software.
• Respond professionally to workshop and customer enquiries in person, by telephone and email.
• Pick and distribute parts to technicians to help keep vehicle repairs on schedule.
• Work closely with service advisors, technicians and the sales team.
• Maintain high standards of health and safety throughout the parts department.
• As a Parts Advisor, provide an efficient and knowledgeable service to every customer and colleague.

Skills

Organisational skills

Attention to detail

Customer-focused

Professional approach

Delivery of service

Work independently

Team interaction

Tools

Stock control systems

iPad

Inventory software

Job description

We are recruiting an experienced Parts Advisor to join our busy aftersales team at a prestige brand main dealership in Newbury, Berkshire. This Parts Advisor role offers a competitive salary, bonus and excellent long-term career prospects within our respected automotive group.

The successful Parts Advisor will support efficient workshop operations, maintain accurate stock records and deliver knowledgeable customer service to colleagues, technicians and retail customers.

• £31,324 basic salary plus bonus
• 25 days’ annual leave plus bank holidays, increasing with service
• Life assurance and contributory pension scheme
• Discounts on vehicle servicing, vehicle purchases and other products
• Wellbeing support and exclusive shopping and lifestyle perks
• Manufacturer training and ongoing professional development
• Employee discounts and rewards platform
• Referral bonuses of up to £2,000 for successful recommendations
• Monday to Friday working hours with Saturdays on a rotational basis
• Excellent opportunities for career progression within the automotive sector

Duties:

• Receive, unload and accurately record incoming parts and stock deliveries
• Store and organise parts efficiently while maintaining accurate inventory records
• Update stock information using internal systems, iPad technology or similar software
• Respond professionally to workshop and customer enquiries in person, by telephone and email
• Pick and distribute parts to technicians to help keep vehicle repairs on schedule
• Work closely with service advisors, technicians and the sales team
• Maintain high standards of health and safety throughout the parts department
• As a Parts Advisor, provide an efficient and knowledgeable service to every customer and colleague

Requirements:

• Previous experience as a Parts Advisor, ideally within a franchised dealership or structured automotive environment
• Strong organisational skills and excellent attention to detail
• Confidence using stock control systems, iPads or similar digital inventory software
• The ability to follow established processes and procedures accurately
• A positive, customer-focused attitude and professional approach
• The ability to work independently and contribute effectively within a busy team
• A proactive approach to workload management and maintaining high standards
• A full UK driving licence would be advantageous but is not essential