Parts Advisor

Platinum Recruitment Consultancy; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company van

Job summary

Platinum Recruitment Consultancy is seeking a Parts Advisor in Barking to join an established depot. The role focuses on customer interaction, ordering parts, and supporting engineers in a busy workshop environment.

The successful candidate will have at least two years’ experience, a forklift qualification, and a valid UK driving license, with opportunities for overtime and progression within the department.

Qualifications

• Two years' experience as a Parts Advisor (essential).
• Forklift truck qualification (required).
• Full UK driving licence (required).
• Strong customer service and communication skills.
• Good administration and organisational skills.

Responsibilities

• Handle customer orders via telephone, email, online, trade counter and sales teams.
• Manage incoming calls and own customer enquiries.
• Order parts for workshop and field engineering jobs.
• Identify parts using catalogues and price lists.
• Maintain stock levels and depot organisation.
• Assist service team with estimates for retail work.
• Deliver parts using company van; operate forklift safely.

Skills

Customer service

Communication skills

Teamwork

Multi-tasking

Tools

MS Word

MS Excel

Job description

Parts Advisor - Up to £30,000 + Overtime at Time & a Half

Permanent position | 42.5-hour week | Excellent overtime earning potential

Looking for your next opportunity in the parts industry? We're recruiting for a Parts Advisor in Barking to join a successful and growing parts department within an established business.

This is a great opportunity for an experienced Parts Advisor with at least two years' experience who enjoys customer interaction, supporting engineers and keeping a busy depot running smoothly. You'll be joining an established team where your technical knowledge and organisational skills will be valued.

Why apply / What's in it for you?

• Salary of up to £30,000 per year
• Overtime paid at time and a half
• 42.5-hour working week
• Permanent position within an established business
• Opportunities to develop your product and technical knowledge
• Varied role working closely with experienced workshop and field engineers
• Company van available for customer deliveries

Key Responsibilities

• Handling customer orders received by telephone, email, online, trade counter and sales teams
• Managing incoming calls and taking ownership of customer enquiries
• Ordering parts and attachments for workshop and field engineering jobs
• Identifying suitable parts using catalogues and price lists
• Ordering, receiving, storing and monitoring stock levels
• Supporting the service team with estimates for retail work
• Identifying additional sales opportunities and suitable product alternatives
• Ensuring parts are correctly invoiced before leaving the stores area
• Delivering parts and attachments to customers using a company van
• Operating a forklift truck safely and responsibly
• Completing administration accurately and maintaining a clean, organised depot

What we're looking for

• A minimum of two years' experience as a Parts Advisor (essential)
• Good technical knowledge of parts and their applications
• Strong customer service and communication skills
• Confidence using computers, including Microsoft Word and Excel
• Good administration and organisational skills
• A forklift truck qualification
• A full UK driving licence
• A self-motivated, honest and reliable approach
• The ability to work effectively as part of a team
• Confidence managing multiple demands in a busy environment

If you're looking for your next step as a Parts Advisor in Barking, this is a great opportunity to join a growing team with a salary of up to £30,000 and overtime earning potential.

Location │ Barking

Role │ Parts Advisor