Parts Advisor

Peoples Ford; Liverpool; Sur place; GBP 20 000 - 26 000; Plein temps

Avantages offerts par ce poste

Fantastic rates of pay

Generous bonus scheme

Employee discounts

Refer a Friend programme

Employee discounts (online)

30 days annual leave

Employee Assistance Programme

Résumé du poste

Peoples Ford in Bootle invites applications for an experienced Parts Advisor to join our team. Reporting to the Parts Manager, you will receive and process telephone, face-to-face and internet orders while ensuring customer accounts are managed effectively.

You will be responsible for picking parts, packaging for distribution, and supporting stock control processes. A full-time rota covers 8am-6pm (Mon-Fri) and 8am-1pm on Saturdays.

Qualifications

• Experience in an Automotive Parts environment is essential.
• Ability to prioritise workloads to ensure you achieve targets.
• Ability to deliver excellent levels of customer service.
• Excellent numeracy and literacy skills.
• Proficient IT skills and experience.

Responsabilités

• Receipt and processing of telephone, face-to-face and internet orders.
• Picking of parts and packing them for distribution.
• Support in stock control processes.

Connaissances

Automotive parts experience

Customer service

Workload prioritisation

Numeracy & literacy

IT skills

Description du poste

We are looking for an experienced Parts Advisor to join our team in our Bootle Dealership. Reporting the Parts Manager you will undertake the receiving and processing of telephone, face to face and internet orders whilst ensuring that customer accounts are managed effectively. You will be responsible for the picking of parts and packaging them in the distribution centre as well as supporting in stock control processes.

• Experience in an Automotive Parts environment is essential
• Ability to prioritise workloads to ensure you achieve targets
• Ability to deliver excellent levels of customer service
• Excellent numeracy and literacy skills
• Proficient IT skills and experience
  Full time role of 42.5 hours on a rota basis between the Parts opening hours of:
• 8am to 6pm Monday to Friday
• Saturday 8am to 1pm

Rewards and Benefits:

• Fantastic rates of pay
• Generous bonus scheme
• Discounts on all our company products and services. This includes offers which are exclusively available to Peoples and Ford employees across our best range of Ford vehicles. We also offer friends and family discounts
• Instant access to the Peoples Refer a Friend programme. Not only do you get paid for recommending a friend to work for us, but we will pay you if you recommend new customers too
• Instant access to Peoples Rewards with 1000s of online retail discounts available to every employee and no spending limits
• 30 days annual leave (including bank holidays)
• Instant membership to our dedicated Employee Assistance Programme