Parts Advisor

Trustfordjobs; Epsom; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

33 days annual leave

Pension Scheme & Life Assurance

Discount on Service, Bodyshop and Part

1 day each year to volunteer for acha

Cycle to work purchase scheme

Access to Perks at Work discount site

Job summary

TrustFord invites applications for a Parts Advisor to join our team in the United Kingdom. The role involves dealing with internal and external customers, ordering parts and invoicing, and ensuring smooth operation of the parts department.

You will handle telephone and online orders, manage customer accounts, and work with other departments to meet deadlines. We offer an hourly rate from £14.56, 33 days holiday, life assurance, and a range of benefits.

Qualifications

• Experience in a busy parts department.
• Excellent communication and customer service skills.
• Experience in a selling environment and using Microsoft Office.

Responsibilities

• Deal with internal and external customers, ordering parts and invoicing.
• Receive and process telephone and internet orders.
• Manage customer accounts and ensure timely deadlines.
• Collaborate with other departments to maintain smooth operation.
• Handle sensitive information with confidentiality.

Skills

Parts advisor experience

Excellent communication skills

Customer service experience

Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

Hourly rate from £14.56, 33 days holiday, Life Assurance and other great Company benefits

Contract Type:

Permanent

We enjoy working together and can always rely on each other’s support.

We like the people we work with and respect how good they are at their jobs. We’re all part of a big network with lots of opportunity, but each location also has its own thriving family, built on co-operation and openness. You’ll be part of a great team who will always support you, and make sure you feel fully informed about the direction of the business and your role in it.

We are looking for a Parts Advisor to join us, dealing with internal and external customers, ordering parts and invoicing you will have experience working in a busy Parts department. Y ou will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation. The successful candidate will be able to handle sensitive and confidential information and adhere to deadlines.

• Do you have Parts Advisor experience?
• Do you have excellent communication skills?
• Do you have experience in a selling/customer service environment?
• Are you familiar with Microsoft Office Suite e.g. Excel, Word. Outlook?

With our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if you looking for a career,

In addition to receiving a competitive salary, for the right candidate this position will offer:

• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Cycle to work purchase scheme
• Access to Perks at Work discount website

For your first2 daysin the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.

Our PPA is what makes TrustFord. Our Network Groupssupport us inallowingforevery colleague to respect and care for one another no matterwhat be ityour race, ability, gender, or whoyoulove. This helps usto develop inclusive and diverseteams, truly representative ofthecommunitiesthat we operate in. We welcome applications from everyone. We work withour colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networksto increase the number of applications we receive from different backgrounds.

Happy to Talk Flexible Working

To help us be moreinclusive, requests for flexible working will be considered at any point in your application oremployment. Althoughwe may deemthis may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.

TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.

All offers of employment are subject to a background check.

We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.

33 days annual leave (including bank holidays)

Pension Scheme & Life Assurance

Discount on Service, Bodyshop and Parts

1 day each year to volunteer for a charity of your choice

Cycle to work purchase scheme

Access to Perks at Work discount website