Parts Advisor

Jago Consultants; Hounslow; On-site; GBP 26,000 - 30,000; Full time

Job summary

A main vehicle dealership in the Heathrow area is seeking a Parts Advisor to enhance their parts service. The role requires a strong understanding of parts processes, excellent communication skills, and the ability to prioritize customer needs while supporting workshop operations. Flexibility in working hours and a hands-on approach are essential.

Qualifications

• Experience as a Parts Advisor preferred.
• Competent in parts identification and department processes.
• Full Clean Driving Licence required.

Responsibilities

• Delivering a modern and efficient parts service.
• Maintaining high service levels for Technicians and Retail counter customers.
• Managing stock processes and liaising with Service departments.

Skills

Customer focused

Attention to detail

Excellent communication

Technical understanding

Job description

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My client is a main vehicle dealership who are looking to recruit a Parts Advisor. Heathrow / Hounslow / Feltham / Sunbury area.

Salary 26 – 30k plus bonus (pro rata depending on hours worked)

Hours: Flexible – you pick your own hours!

Working within a busy department, you will be focused on delivering a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop to ensure Technicians remain productive, and to attend to Retail counter customers.

Parts Advisor Role:

You will be working with a close who are thoroughly committed to deliver an excellent Parts service.

You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters

You will be customer focused, and able to prioritise your workload to ensure your meet Trade customer’s expectations

You have a good technical / mechanical understanding to aide your parts identification / up-sell technique

About You:

You will ideally have experience as a Parts Advisor

This is a hands-on role, you will be liaising with all departments

Excellent communication skills, attention to detail and working as part of a team

To have a good working knowledge of parts identification, Parts dept. processes, Goods-in etc

Full Clean Driving Licence

Location:

Heathrow / Hounslow / Feltham / Sunbury area.