Parts Advisor

Jago Consultants; Royal Tunbridge Wells; On-site; GBP 22,000 - 30,000; Full time

Job summary

A main car dealership in Tunbridge Wells is seeking to recruit 2 Parts Advisors, from Trainee to Senior levels. The role requires strong customer service and communication skills, focusing on parts operations and providing exceptional service to both trade and retail clients.

Qualifications

• Experience in a busy parts department required.
• Strong customer service and communication skills essential.
• Experience with parts verification beneficial.

Responsibilities

• Deliver high levels of customer service in parts department.
• Maintain stock and handle trade parts operations.
• Ensure professional and personal customer interactions.

Skills

Customer handling

Communication

Attention to detail

Teamwork

Education

Experience as a Parts Advisor

Job description

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I am working with a Main Car Dealership in the Tunbridge Wells area of Kent who are seeking to recruit 2 x Parts Advisors. My client is looking for varied skills sets from Trainee to Senior Parts Advisor.

Job Role – Trainee & Experience Parts Advisors

Job Location – Tunbridge Wells in Kent

Salary – OTE £26k

Parts Advisor Role:

• Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
• The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
• You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial.
• You will be expected to deal with customers in a professional and personal focus, as expected by the brand

Additional Requirements:

• Previous experience as a Parts Advisor ideally with a main dealer
• Excellent customer handling skills are essential to this position
• Excellent communication skills, attention to detail and working as part of a team