Parts Advisor

Jago Consultants; Basingstoke; On-site; GBP 26,000 - 30,000; Full time

Job summary

A dealership seeks a Parts Advisor to enhance its busy parts department. The role emphasizes outstanding customer service, parts management, and teamwork within the department. Candidates should have previous experience and a passion for delivering top-notch service.

Qualifications

• Previous experience as a Parts Advisor is required.
• Excellent customer handling skills are essential.
• Strong communication skills and attention to detail are necessary.

Responsibilities

• Provide high levels of customer service in a busy parts department.
• Manage parts operations, including stock checking and customer inquiries.
• Assist the workshop with parts delivery and service-related matters.

Skills

Customer handling

Communication

Attention to detail

Teamwork

Job description

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I am working with a dealership who are seeking to recruit a Parts Advisor.

Job Role – Motor Vehicle Parts Advisor

Hours – To be discussed at interview

Salary – circa 28k plus bonus and benefits

Parts Advisor Role:

• Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
• The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
• You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial.
• You will be expected to deal with customers in a professional and personal focus, as expected by the brand

Additional Requirements:

• Previous experience as a Parts Advisor
• Excellent customer handling skills are essential to this position
• Excellent communication skills, attention to detail and working as part of a team