Partnerships Director

LoyaltyLion; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Partnerships Director to lead their growth strategy in the ecommerce space. This pivotal role involves managing a team, cultivating agency relationships, and driving revenue through innovative partnership strategies. With a strong emphasis on collaboration across departments, you will leverage your extensive experience to enhance existing partnerships and develop new ones. Join a forward-thinking company at a crucial growth point, where your contributions will significantly impact the future of loyalty software and ecommerce. If you are passionate about operational efficiency and have a proven track record in partnerships, this opportunity is perfect for you.

Benefits

Hybrid working policy

International remote work

25 days holiday plus bank holidays

Equity participation

Company events

Home office budget

Private healthcare

Life insurance

Professional development budget

Tech equipment including MacBook

Qualifications

• 5+ years of experience in Partnerships, especially in ecommerce.
• Proven success in scaling revenue through partnerships.
• Strong leadership and team management skills.

Responsibilities

• Manage the Partnership Department and meet revenue targets.
• Collaborate with Sales, Marketing, and RevOps leaders.
• Implement partnership strategies and track ROI.

Skills

Partnerships experience in ecommerce

Leadership experience

Revenue scaling through Partnerships

High-performance team building

SaaS organization background

Strategic planning

Communication skills

Job description

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About Us

LoyaltyLion is the leading loyalty and engagement platform trusted by thousands of ecommerce brands worldwide.

It’s been an incredible few years for LoyaltyLion. We’ve closed $22m in funding, built out our Leadership team, achieved spots in both the Deloitte Fast 50 and the FT1000, and at the start of this year, we were named no.1 in loyalty management worldwide by G2 and voted the 8th best software company in the UK.

We’re already the No.1 loyalty platform worldwide (G2) and trusted by more $10m+ brands on Shopify than any other loyalty specialist, including brands with over $1b, making Partnerships a key board-level initiative for LoyaltyLion.

Partnerships have been central to our go-to-market strategy, helping us acquire notable clients, launch co-marketing initiatives, and develop deep technical integrations. With significant growth potential, now is the time to expand.

Your role will be to leverage existing partnerships and expand our network, which currently includes fewer than 100 of over 1,000 agencies worldwide, presenting a huge growth opportunity.

You will start with three reports (Senior Partnerships Manager and two Partnerships Executives) and have additional resources to unlock as you demonstrate results. You will report to the CRO and have the full support of the CEO. By 2026, we aim for Partnerships to contribute at least 25% of new business revenue.

Role Description

• Reporting to the Chief Revenue Officer, you will manage the Partnership Department and meet revenue targets.
• You will collaborate closely with Sales, Marketing, and RevOps leaders.
• In 2025, your team will include three direct reports and support from a Partner Marketer, CRM lead, and our Chief Product Officer for Technology Partnerships.
• Evolve and implement partnership strategies, learning and iterating as you grow.
• Identify and develop agency relationships to generate referrals for the sales team.
• Work with RevOps to produce regular reports, assess pipelines, and forecast performance.
• Track ROI and make strategic decisions regarding team scaling and marketing investments.
• You will have autonomy and support from the CRO.

Must Haves

• 5+ years of Partnerships experience in ecommerce, in Technology, Agency partnerships, or startup environments.
• Leadership experience as a team lead, head of, or director of Partnerships.
• Proven success in scaling revenue through Partnerships.
• Experience building and leading high-performance teams.
• Background in high-velocity SaaS organizations (ACV circa £10k).
• Ability to develop strategies and plans to achieve goals.
• Experience integrating Partnerships with other GTM functions.
• Ability to balance developing new agency relationships with strengthening existing ones.
• Previous revenue closing experience (AE, AM, or similar roles).
• Clear and effective communication skills.

What We Value

• A passion for operational efficiency and process improvement.
• Excellent communication skills, capable of engaging senior stakeholders.
• An analytical mindset to interpret data and inform decisions.
• A team-oriented approach, collaborating across functions.
• Inquisitiveness and openness to feedback to improve strategies.

Benefits

• Hybrid working policy, with at least 2 days/week in Farringdon office.
• International remote work (up to 30 days/year).
• 25 days holiday plus bank holidays, with carry-over options.
• Equity participation for all employees.
• Company events, team socials, home office budget, cycle scheme, Employee Assistance Program, private healthcare, life insurance, and professional development budget.
• Opportunity to join at a pivotal growth point in ecommerce and loyalty software.
• Tech equipment including a MacBook and accessories.

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Technology, Information, and Internet