Partner Ticketing Concierge & Admin Specialist

Live Nation (Music) Uk Limited; London Borough of Islington; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Tickets to shows and festivals

Unlimited annual leave

London office in The Farmiloe Building

On-site gym and fitness classes

Complimentary coffee bar with barista

Subsidised lunch options

Staff events and open mic nights

Job summary

Live Nation (Music) Uk Limited is seeking an organized admin role focused on Partner Ticket Bank / Partner Ticketing. You will act as the day-to-day partner-facing contact, manage inquiries, and ensure requests progress smoothly from enquiry to fulfilment.

You will support the UK Ticketing team with reconciliation, invoicing, order processing and routine reporting, delivering excellent partner service and precise administrative support.

Qualifications

• Experience in ticketing, venue operations or live events.
• Excellent written and verbal communication with partners and stakeholders.
• Strong attention to detail and literacy/numeracy.
• Proficient in Excel at intermediate level.

Responsibilities

• Act as day-to-day partner-facing contact for Partner Ticket Bank / Partner Ticketing.
• Manage shared mailbox and respond to requests promptly.
• Review ticket requests for completeness and accuracy.
• Coordinate with ETMs and venues on availability, pricing and fulfilment.
• Maintain the Partner Ticketing tracker and update statuses.
• Process non-Ticket Bank paid requests and arrange payments.
• Support event ticketing teams with reconciliations and reporting.
• Liaise with promoters, venues, and ticket agents to support Live Nation shows.

Skills

Ticketing experience

Partner servicing

Communication skills

Attention to detail

Excel proficiency

Account management

Job description

Live Nation (Music) Uk Limited is seeking an organized admin role focused on Partner Ticket Bank / Partner Ticketing. You will act as the day-to-day partner-facing contact, manage inquiries, and ensure requests progress smoothly from enquiry to fulfilment.

You will support the UK Ticketing team with reconciliation, invoicing, order processing and routine reporting, delivering excellent partner service and precise administrative support.