Event Partnerships & Client Relations Executive

Liverpool Experience Campus; West Kirby; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Enhanced holiday scheme

Excellent pension scheme

Premium health care policy

Enhanced maternity/paternity/adoption

Occupational sick pay

Free onsite parking

Travel pass scheme

Cycle to Work scheme

Employee Reward Platform

Dedicated wellbeing strategy

Mental Health First Aiders on site

Job summary

Liverpool Experience Campus is seeking a ticketing and events administrator to support the coordination of shows and concerts. You will work with clients, promoters and internal teams to ensure accurate setup across the ticketing system and back-office processes.

The role involves managing manifests, allocations, and timely delivery of tickets, while liaising with marketing to promote events and ensure VIP and general audience needs are met.

Qualifications

• Proven time management and organisational abilities.
• Strong customer service mindset with client-facing experience.
• Proficient ICT skills and comfortable with ticketing systems.
• Familiar with relevant software tools used in events and venues.

Responsibilities

• Develop relationships with clients, organisers and promoters to understand business requirements.
• Coordinate with internal teams for each event to ensure information is collected for setup.
• Assist with setting up shows/events in the ticketing system and online channels.
• Create manifests and allocate capacity for events and concerts.
• Confirm ticket allocations with promoters/clients and ensure timely delivery to customers.
• Collaborate with Marketing to display accurate event information and promotions.

Skills

Time management

Organisational skills

Customer service

ICT skills

Tools

AudienceView

TQ Lite Ticketing

Job description

Liverpool Experience Campus is seeking a ticketing and events administrator to support the coordination of shows and concerts. You will work with clients, promoters and internal teams to ensure accurate setup across the ticketing system and back-office processes.

The role involves managing manifests, allocations, and timely delivery of tickets, while liaising with marketing to promote events and ensure VIP and general audience needs are met.