Partner Success & Value Architect

ConnectWise; United Kingdom; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

ConnectWise seeks a Partner Success Manager in the UK to leverage deep business and industry knowledge to help partners accelerate business value and ROI with ConnectWise. The role works with Sales, Marketing, and Support to increase value, retention, and expansion while maintaining strong partner relationships.

Responsibilities include supporting teams, researching findings, coaching others, and driving adoption and renewals.

Qualifications

• Bachelor’s degree or equivalent business experience.
• 6+ years of relevant experience.
• MBA preferred.
• 5+ years in SaaS industry.

Responsibilities

• Support partners to accelerate business value and ROI with ConnectWise.
• Collaborate with Sales, Marketing and Support to improve retention and expansion.
• Travel to partner locations and IT Nation events as needed.
• Create scalable playbooks and processes for partner interactions.

Skills

Project management

Industry SME

Technical acumen

Cross-functional

IT market knowledge

Education

Bachelor’s degree

MBA preferred

Job description

ConnectWise seeks a Partner Success Manager in the UK to leverage deep business and industry knowledge to help partners accelerate business value and ROI with ConnectWise. The role works with Sales, Marketing, and Support to increase value, retention, and expansion while maintaining strong partner relationships.

Responsibilities include supporting teams, researching findings, coaching others, and driving adoption and renewals.