Spanish-Speaking Channel Account Manager for MSPs

ConnectWise; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

ConnectWise in the United Kingdom seeks an experienced Channel Account Manager to manage and grow a portfolio of MSP partners. You will drive recurring revenue through cross-sell and upsell, building relationships with C-level contacts and key decision-makers.

You will lead the full sales cycle—from negotiations to implementation—while maintaining accurate CRM records and collaborating with Distribution partners.

Qualifications

• Knowledge of MSP or Technology Service Provider (TSP).
• Proven ability in consultative selling and cross-/upselling.
• Ability to identify opportunities and leverage resources effectively.
• Experience managing large projects and processes with limited supervision.
• Ability to make 50 outbound calls per day.

Responsibilities

• Manages a named book of 50-200 MSP partner accounts.
• Identifies cross-sell and upsell sales opportunities across the product portfolio.
• Leads entire sales cycle through contract negotiations, terms, discounts, and implementation.
• Develops account plans for strategic/high-potential partners and strategies for underperforming accounts.
• Executes accurate account records, forecasts, and pipeline reviews within CRM.
• Collaborates closely with Distribution partners in the allocated region.
• Achieves personal annual sales growth contract value quota.
• Follows ConnectWise value/solution based-sales process.
• Closes sales that meet pricing, margins, terms, and conditions.
• Average size of transaction: $15K annual per sale.
• Average number of sales: 85 transactions/year
• Average length of sales cycle: 30 days
• Partners with Marketing, Customer Success, Sales Engineering, Technical support and Product teams

Skills

MSP knowledge

Consultative selling

Cross-selling

Upselling

Sales forecasting

Job description

ConnectWise in the United Kingdom seeks an experienced Channel Account Manager to manage and grow a portfolio of MSP partners. You will drive recurring revenue through cross-sell and upsell, building relationships with C-level contacts and key decision-makers.

You will lead the full sales cycle—from negotiations to implementation—while maintaining accurate CRM records and collaborating with Distribution partners.