Part-Time Veterinary Receptionist - Welcoming Care & Growth

IVC; Peterborough; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

6.6 weeks holiday + birthday off

Family-friendly policies

Healthcare cash plan

Cycle to Work

Development opportunities

Pension scheme

Discounted veterinary care

Voluntary benefits

Job summary

inspiring vet care in Peterborough is seeking a Receptionist to join our team on a part-time basis. You will be the first point of contact for clients, ensuring a welcoming, professional and compassionate experience at every interaction.

You’ll manage appointments, handle enquiries by phone and email, process payments and support the veterinary and nursing teams to ensure a smooth client and patient journey. The role covers 18 hours per week with a 1 in 4 Saturday shift and no out-of-hours work.

Qualifications

• Experience in a customer-facing role with a focus on service.
• Excellent communication and welcoming manner.
• Ability to manage multiple tasks in a busy environment.
• Strong team collaboration and willingness to support colleagues.

Responsibilities

• Welcome clients and patients to the practice
• Manage appointment bookings and diary scheduling
• Handle telephone and email enquiries professionally
• Process payments and maintain accurate records
• Support the veterinary and nursing teams with day-to-day practice operations
• Deliver exceptional customer service at every stage of the client journey

Skills

Customer service

Organised

Multitasking

Team player

Proactive

Communication skills

Job description

inspiring vet care in Peterborough is seeking a Receptionist to join our team on a part-time basis. You will be the first point of contact for clients, ensuring a welcoming, professional and compassionate experience at every interaction.

You’ll manage appointments, handle enquiries by phone and email, process payments and support the veterinary and nursing teams to ensure a smooth client and patient journey. The role covers 18 hours per week with a 1 in 4 Saturday shift and no out-of-hours work.