Part-Time Vet Receptionist: Friendly Client Care

IVC Evidensia; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Annual leave 6.6 weeks

Birthday off

Family-friendly policies

Healthcare plan

Pension

Discounted veterinary care

Job summary

The Neighbourhood Vet in SE London is seeking a part-time Receptionist to be the friendly first point of contact for clients and pets. You will manage appointments, handle enquiries and support both client care and practice operations with a welcoming, professional approach.

This role offers a collaborative team and varied, customer-focused days. Working pattern includes 2 days a week from Monday to Friday (average is 9 hours per day, excluding a 45 minute lunch) and alternating weekends, in a

Qualifications

• Friendly, organised and customer-focused individual
• Excellent communication skills in a welcoming manner
• Experience in a customer-facing role with focus on service
• Ability to manage multiple tasks in a busy environment
• Collaborative approach to support colleagues
• Proactive attitude and openness to feedback and learning

Responsibilities

• Be the first point of contact for clients and their pets
• Manage appointments and handle enquiries
• Support client communications and coordinate with clinical/non-clinical teams
• Contribute to a positive client and patient journey

Skills

Customer-facing

Communication

Organized

Team player

Proactive

Attention to detail

Job description

The Neighbourhood Vet in SE London is seeking a part-time Receptionist to be the friendly first point of contact for clients and pets. You will manage appointments, handle enquiries and support both client care and practice operations with a welcoming, professional approach.

This role offers a collaborative team and varied, customer-focused days. Working pattern includes 2 days a week from Monday to Friday (average is 9 hours per day, excluding a 45 minute lunch) and alternating weekends, in a