Part-Time Veterinary Receptionist (12-Month Contract)

CVS Group; Greater Manchester; On-site; GBP 11,000 - 15,000; Full time

Benefits offered by this job

Salary aligned with National Minimum/W

Five weeks' annual leave (pro rata) +

Staff discount on veterinary bills and

Staff discount on Animed Direct

Employee Assistance Programme

Job summary

Briar Dawn Veterinary Centre in Shaw, Oldham, is seeking a Veterinary Receptionist for a 12-month fixed-term contract to cover maternity leave. The role is 20 hours per week with a Monday–Friday 15:00–19:00 shift and a 1 in 3 Saturday 09:00–15:00 rota.

You’ll manage calls, bookings, greet clients, handle insurance forms, and process payments, while supporting a compassionate team focused on putting pets first.

Qualifications

• Prior receptionist or client-focused experience preferred, veterinary setting is a bonus.
• Excellent communication and empathy when dealing with clients.
• Ability to multitask in a busy reception environment.

Responsibilities

• Handle incoming calls and schedule appointments efficiently.
• Greet clients and register new patients with a friendly welcome.
• Process payments and insurance forms accurately.
• Manage in-person inquiries and liaise with veterinary staff.
• Utilize the in-house system to organize patient records.

Skills

Communication skills

Empathy

Customer service

Teamwork

Microsoft Office

Tools

In-house practice management system

Microsoft Office

Database systems

Job description

Briar Dawn Veterinary Centre in Shaw, Oldham, is seeking a Veterinary Receptionist for a 12-month fixed-term contract to cover maternity leave. The role is 20 hours per week with a Monday–Friday 15:00–19:00 shift and a 1 in 3 Saturday 09:00–15:00 rota.

You’ll manage calls, bookings, greet clients, handle insurance forms, and process payments, while supporting a compassionate team focused on putting pets first.