Part-Time Vet Clinic Receptionist – Friendly Front Desk

IVC Evidensia UK; Peterborough; Remote; GBP 11,000 - 16,000; Part time

Benefits offered by this job

Annual leave + birthday off

Healthcare

Career development

Discounted veterinary care

Job summary

Byre Vets in Peterborough is seeking an organised Receptionist to join our friendly team on a part-time basis. The role covers 25 hours per week with a share of alternating Saturday mornings, office duties, client communication and day-to-day practice support.

You’ll be the first point of contact for clients, delivering a welcoming and professional experience while assisting with bookings, enquiries and payments. This role is on-site at Sampson Park Vets, Peterborough.

Qualifications

• Experience in a customer-facing role with strong service focus.
• Excellent communication and a professional, welcoming manner.
• Ability to multitask effectively in a busy veterinary reception.

Responsibilities

• Welcome clients and patients to the practice.
• Manage appointment bookings and diary scheduling.
• Handle telephone and email enquiries professionally.
• Process payments and maintain accurate records.
• Support veterinary and nursing teams with day-to-day operations.
• Deliver exceptional customer service at every stage of the client journey.

Skills

Customer service

Organised

Communication

Team player

Tools

Practice management software

Job description

Byre Vets in Peterborough is seeking an organised Receptionist to join our friendly team on a part-time basis. The role covers 25 hours per week with a share of alternating Saturday mornings, office duties, client communication and day-to-day practice support.

You’ll be the first point of contact for clients, delivering a welcoming and professional experience while assisting with bookings, enquiries and payments. This role is on-site at Sampson Park Vets, Peterborough.