Pet Care Receptionist & Client Services (Part-Time)

Vets for Pets; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Staff discount

Discounts

Career development

Pension

Holiday allowance

Job summary

Vets for Pets in Romford is seeking a friendly part-time receptionist to join our reception team. You will greet clients and their pets, assist with bookings, and handle payments using our online system. You will answer calls and help ensure smooth daily operations, providing a welcoming, helpful experience for every visitor.

The role includes varied shifts and weekend work on a 1 in 4 pattern, with a focus on delivering excellent client service and teamwork within a busy veterinary practice.

Qualifications

• Friendly, welcoming approach to clients and their pets.
• Calm, attentive, and focused on client and pet needs.
• Enthusiasm, drive, and a passion for great service.
• Ability to handle payments and bookings with confidence.
• Good team player with a positive attitude.

Responsibilities

• Greet clients and provide guidance and support at the reception.
• Coordinate bookings and manage payments using the practice system.
• Answer phone calls promptly to ensure access to help for pets.
• Contribute to smooth day-to-day running of the practice.

Skills

Customer service

Communication

Computer literacy

Payment handling

Team player

Client relations

Tools

Online booking system

POS (veterinary practice)

Job description

Vets for Pets in Romford is seeking a friendly part-time receptionist to join our reception team. You will greet clients and their pets, assist with bookings, and handle payments using our online system. You will answer calls and help ensure smooth daily operations, providing a welcoming, helpful experience for every visitor.

The role includes varied shifts and weekend work on a 1 in 4 pattern, with a focus on delivering excellent client service and teamwork within a busy veterinary practice.