Part-Time Vet Client Care Receptionist

IVC Evidensia UK; High Wycombe; Remote; GBP 14,000 - 21,000; Part time

Benefits offered by this job

6.6 weeks’ annual leave + birthday

Healthcare Cash Plan

Cycle to Work scheme

Discounted veterinary care

Job summary

Cherry Tree Vets - Lane End is seeking a friendly and organized Client Care Assistant to join as a part-time receptionist. You will be the first point of contact for clients, managing appointments and communications, and supporting a positive client journey.

The role entails 30 hours per week with shifts 8am–7:15pm Mon–Fri on a rota basis, with some Saturdays possible. A collaborative practice environment and ongoing development are offered.

Qualifications

• Experience in a customer-facing role with a focus on service.
• Excellent communication and a welcoming, professional manner.
• Ability to manage multiple tasks in a busy environment.
• Collaborative approach and willingness to support colleagues.
• Proactive attitude and openness to feedback and learning.

Responsibilities

• Responding to emails.
• Appointment bookings.
• Taking payments.
• Dealing with client enquiries.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Proactive attitude

Job description

Cherry Tree Vets - Lane End is seeking a friendly and organized Client Care Assistant to join as a part-time receptionist. You will be the first point of contact for clients, managing appointments and communications, and supporting a positive client journey.

The role entails 30 hours per week with shifts 8am–7:15pm Mon–Fri on a rota basis, with some Saturdays possible. A collaborative practice environment and ongoing development are offered.