Part Time Team Member - Footlocker

Telford Centre; Telford; Hybrid; GBP 14,000 - 19,000; Full time

Benefits offered by this job

28 days holiday – plus an extra day

Associate discount of between 30 – 50%

WellHub - Daily Wellbeing options for

Employee Assistance Program – Retail

Company Sick Pay scheme

Head Office Internships

Striper Ambassador Programme

Development Opportunities

Job summary

Telford Centre is seeking a passionate sales associate who loves sneakers and athletic apparel. You will spark friendly conversations, understand customer needs, and help shoppers find the perfect fit on the sales floor.

Work with a team to deliver outstanding service, hit personal and productivity goals, and create a welcoming in-store experience. Benefits include holiday entitlement and staff discounts.

Qualifications

• Excellent customer service skills with enthusiasm for sneakers and apparel.
• Ability to start friendly conversations and resolve issues with a smile.
• Team player who collaborates on the sales floor.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Skills

Customer service

Communication

Teamwork

Job description

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Job Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

From: £10.00 - £14.12 per hour

• 28 days holiday – plus an extra day per year for the first 5 years!
• Associate discount of between 30 – 50%
• WellHub - Daily Wellbeing options for Employees
• Employee Assistance Program – Retail Trust
• Company Sick Pay scheme
• Head Office Internships
• Striper Ambassador Programme
• Development Opportunities