Part-Time Patient Care Receptionist

Dorset HealthCare University NHS Foundation Trust; Poole; On-site; GBP 12,000 - 17,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust in Poole invites applications for a part-time receptionist to join our admin team supporting Poole Community Health Clinic and related services. You will be the first point of contact for patients, relatives and staff, ensuring a welcoming, confidential, and efficient service.

The role requires excellent organisational and communication skills, the ability to handle varied administrative tasks and IT systems, and a calm, professional manner under

Qualifications

• Excellent organisational and communication skills.
• Ability to work under pressure while remaining calm and professional.
• Ability to handle varied administrative duties and IT systems.
• Commitment to patient confidentiality.
• Friendly, approachable, and able to manage workload.

Responsibilities

• Provide information to patients, staff, carers & relatives relating to appointments and meetings, verbally by telephone, face to face or written.
• Act as first point of contact between patients, relatives and clinical staff, maintaining confidentiality.
• Liaise with teams to organise an efficient office system in support of patient care.
• Support delivery of services at Poole Community Health Clinic and related services.
• Ensure service standards and targets are met while working as part of the admin team.

Skills

Organisational skills

Communication skills

Customer service

Calm under pressure

Confidentiality

IT systems

Tools

IT systems

Job description

Dorset HealthCare University NHS Foundation Trust in Poole invites applications for a part-time receptionist to join our admin team supporting Poole Community Health Clinic and related services. You will be the first point of contact for patients, relatives and staff, ensuring a welcoming, confidential, and efficient service.

The role requires excellent organisational and communication skills, the ability to handle varied administrative tasks and IT systems, and a calm, professional manner under