Part-Time Student Success Coach — Mentoring & Progress

Hales Group Ltd; Lowestoft, Great Yarmouth; On-site; GBP 19,000 - 20,000; Part time

Job summary

Hales Group Ltd is recruiting a Student Success Coach for a short-term FTC in Lowestoft / Great Yarmouth. This part-time role (18.5 or 26 hours per week) carries a salary of £13.57 - £14.40 per hour (DOE) and requires a current enhanced DBS on the Update Service.

You will work closely with learners, providing one-to-one mentoring, improving attendance and engagement, and helping learners achieve positive progression outcomes.

Qualifications

• Current enhanced DBS check on the update service.
• Experience supporting learners in education or coaching settings.
• Strong communication and interpersonal skills.
• A positive, encouraging approach with the ability to motivate others.
• Excellent organisational skills with the ability to manage a varied caseload.
• Confident with IT systems and maintaining records.
• Knowledge of safeguarding, equality, diversity and inclusion.
• GCSE English and Maths at Grade C/4+ (or equivalent).

Responsibilities

• Providing one-to-one mentoring and pastoral support.
• Supporting learners to improve attendance, engagement and achievement.
• Identifying barriers to learning and implementing effective support strategies.
• Monitoring learner progress and maintaining accurate records.
• Coordinating learner support with teaching staff and external services.

Skills

Interpersonal skills

Communication

Motivation

Organisational skills

IT proficiency

Record keeping

Mentoring

Safeguarding knowledge

Tools

Microsoft Office

Job description

Hales Group Ltd is recruiting a Student Success Coach for a short-term FTC in Lowestoft / Great Yarmouth. This part-time role (18.5 or 26 hours per week) carries a salary of £13.57 - £14.40 per hour (DOE) and requires a current enhanced DBS on the Update Service.

You will work closely with learners, providing one-to-one mentoring, improving attendance and engagement, and helping learners achieve positive progression outcomes.