Part-Time Store Supervisor: Lead, Train & Delight Customers

LUSH; Dublin; On-site; GBP 12,000 - 18,000; Part time

Job summary

LUSH in the United Kingdom is seeking a Shop Supervisor to lead and inspire the store team across busy shifts. You will deliver standout customer experiences, coach colleagues, and help drive sales while maintaining our high standards on the shop floor.

You will collaborate with the store manager and peers from nearby shops to share training, motivate your team, and ensure a welcoming, ethical environment. The role offers hands-on leadership and a focus on people development.

Qualifications

• Customer service excellence and demonstrated ability to lead a team.
• Strong people-management skills and ability to handle tricky conversations.
• Collaborative mindset with the store manager and nearby shops.
• Clear and effective communication with customers and staff.

Responsibilities

• Work with the management team to implement ideas and build a great team on the shop floor.
• Support the store manager and help assemble a customer-focused team.
• Deliver training sessions and coach the team on the shop floor.
• Lead on customer interactions to meet top-box goals.
• Delegate workload to ensure smooth store operations and happy customers.
• Assist with budgeting, stock, and staffing considerations to serve customers.
• Maintain an appealing store with clean displays and stock management.
• Foster community connections to enhance the shopping experience.
• Pursue personal growth through training and shared opportunities with other shops.
• Create a welcoming shopping experience that motivates the team to brighten customers' days.

Skills

Customer Service

Management Skills

Teamwork

Communication

Job description

LUSH in the United Kingdom is seeking a Shop Supervisor to lead and inspire the store team across busy shifts. You will deliver standout customer experiences, coach colleagues, and help drive sales while maintaining our high standards on the shop floor.

You will collaborate with the store manager and peers from nearby shops to share training, motivate your team, and ensure a welcoming, ethical environment. The role offers hands-on leadership and a focus on people development.