Part-Time Store Experience Lead

Sainsbury's Limited; Greater London; On-site; GBP 33,000 - 40,000; Part time

Benefits offered by this job

Discount card

Annual bonus

Free food and drinks

Pension matching

Cycle to Work

Job summary

Sainsbury's Limited in London seeks an experienced store manager to drive the customer experience from checkout to back of house. You will lead front-end operations, oversee petrol station activities where present, and coach a high-performing team to meet KPIs.

The role requires strong people leadership, a passion for customer service, and the ability to act decisively in a fast-paced retail environment. Competitive benefits included.

Qualifications

• Previous line management in a fast-paced, customer-facing environment.
• Strong focus on delivering excellent customer experiences and coaching others.

Responsibilities

• Take responsibility for the overall customer experience across the store, from checkout to back of house.
• Manage the front-end checkout operation to ensure customers are served to standard.
• Oversee operations in the petrol station (if applicable).
• Lead performance and capability management, including disciplinary handling and scheduling.
• Occasionally assume full store oversight and provide direction to colleagues.

Skills

People management

Customer service

KPI delivery

Disciplinary handling

Operational leadership

Job description

Sainsbury's Limited in London seeks an experienced store manager to drive the customer experience from checkout to back of house. You will lead front-end operations, oversee petrol station activities where present, and coach a high-performing team to meet KPIs.

The role requires strong people leadership, a passion for customer service, and the ability to act decisively in a fast-paced retail environment. Competitive benefits included.